How To Fix Xbox One Installation Stopped

How To Fix Xbox One Installation Stopped
How To Fix Xbox One Installation Stopped

A lot of users have complained that their Xbox One installation stopped at 99% or near.

If the installation process of your Xbox One game has stopped at 0% (or near it), it happened because your console started downloading an update during the installation process. In this case, the installation will not continue no matter how long you wait.

In this guide, we will show How To Fix Xbox One Installation Stopped error.

See also: How To Fix Xbox One Error PBR9000


How To Fix Xbox One Installation Stopped

Xbox One


Method 1: Remove local saved games

This option will not delete any game saved on the Xbox Live cloud, it will just clear the data that are being saved locally. Here is how to do that:

  • First, eject the disc from console
  • Scroll left on Xbox Home and open the guide
  • Next go to Settings >All settings > System> Storage> select Clear local saved games > Yes to confirm.
  • The console will restart. Now try installing the game again.

Method 2: Have the console offline and try installing the game

The second method requires you to take the console offline, cancel the download, power cycle the console and once the game is installed successfully, get online and download the update. All the steps are explained one by one.

Step 1: Take your console offline

Do the following:

  • Go to the Home screen and press the “Menu” button on your controller
  • Next, click “Settings”
  • Then click “Network”
  • And finally, click “Disconnect Wireless”

This will terminate the wireless connection.


Step 2: Cancel the update download

The next step is to cancel the download because this is what caused the problem in the first place.

  • Go back to the Home screen and select “My Games and Apps”
  • Go to the game you are trying to install and make sure it’s highlighted
  • Next, press the “Menu” button on the controller
  • And then click “Cancel”

With that, the download is now canceled.

Step 3: Power cycling the console

  • Before doing anything else, eject the disc from your Xbox
  • Next, you need to turn off your console. Do this by pressing the Xbox button on your controller (and holding it) for about ten seconds until the console has shut down.
  • After that, turn your console back on (either by pressing the Xbox button on the console or the Xbox button on your controller).

When you do this, you should see the start-up animation as your console restarts. If you don’t see that, go through these steps again (and make sure your console has been shut down completely).

Step 4: Install the game

Now, with the internet connection still off, follow the steps to install the game again. If you don’t keep the internet connection off at this time, the update process may start again and interrupt your installation process.

Wait until the game is fully installed before proceeding to the next step.

Step 5: Get online and install the updates

You can now restore your internet connection. You can do this by connecting the Ethernet cable back into your console if you are using a wired connection.

If you are using a wireless connection, you will need to go through the following steps to restore your internet connection:

  • Make sure you are on the Home screen. Press the “Menu” button on your controller
  • Click “Settings”
  • In the next list, click “Network”
  • And then click “Set Up Wireless Network”
  • There will be instructions telling you how to connect your Xbox One back to the internet. Simply follow them.

With your internet back on, your game updates will now download and install without any problems.


  1. Hi anyone that ends up here, none of these solutions on the web helped me with what I think was a corrupted partial download…. I am going to give the solution that they gave me that worked. Hopefully paying ti forward to some poor sap like me that already factory reset their console with no luck.

    This worked for mine

    Settings>General>Network Settings>Advanced Settings>Alternate Mac Address> Clear

    I tried EVERYTHING for like 4 HOURS and then this worked in a few minutes…. why no one had ever posted it irked me.

    Good luck!

  2. Okay folks I’ve had this problem. If you are using a mobile hotspot Xbox will no longer update through it. You need a full wifi connection. I took my xbox to my dads and it worked fine

  3. I’ve been having the same problem, I try installing Spyro reignited and it stops installing at 43.7% and I’ve tried everything, hard reset, loading from Microsoft store and no scratches on the disk. Please help!!!!

  4. My GTA 5 will install up to 75% and won’t go any higher does anyone else have the same problem
    other games will install just fine but its just GTA that won’t install

  5. Yall think you have it bad. My download speed is trash. After 5 days nonstop downloading zombie chronicles all the way to 85%(15.55GB of 18.24GB) and now im being told i have to cancel it. What a waste of time and money.

  6. I’m always having issues with digital installs stopping, sometimes it says the game is installed but when I look at the file size it only installed half the game, been having serious issues with dirt 4

  7. Network installation worked for me after trying everything else. If you have another xbox that will allow installation then get the game from the other xbox after installation completes on it.

  8. I have just spent the last few hours trying to install far cry to my Xbox, every few minutes it would stop and I would get the ‘installation stopped’ message. I had tried everything that I could find on google to get around this, nothing worked except one thing…… You need to cancel the installation/update so it’s no longer showing up. With the disk still in the Xbox go to the Xbox store and find the game you are trying to install, as long as your Xbox has picked up the game in your console then on the store there will be an option to install straight from the store, click install and away you go, after 3 hours of installation stopped at 12.8% it’s now on 56%, hope this helps/works for others too

    1. same but this method atleast worked for me 🙂 i was so sad when it wasnt downloading i thought i was ripped off or something until i finally searched this up and found this site and it guided me through and im so happy 😀 that it now works btw i was trying to download batman: arkham knight

  9. What mine does is it will download just for a few minutes, and then it will say “ installation stopped” and I will have to stop what ever I’m doing and start it again. Does any one know what I should do for that?

  10. All of the methods I’ve already tried and they were all not working I’m trying to reload BF1 again and it always stops at 50 percent please help me

  11. Ive tried all of these sollutions from this and other websites, im trying to install Cod Bo3. it gets to about 30 percent and then gives me the message. can anyone help?

    1. Try cancelling the download, taking the disc out and then restarting it but this time when the console says “This game needs an update” click on ‘update later’ option and let the entire disc finish installing before you update the game. This can be done by pressing the menu or pause button on the chosen game in ‘My games and apps’ and clicking on the ‘manage game’ option where you will see a side tab on the left of the screen containing a section called ‘Updates’

      1. I have tried all of the methods on here to download W2K19 on my Xbox one S and it still won’t work! It’s a brand new disc! And it’s not the disc as I have already taken it back and changed it for another and it still won’t install. Please help!

  12. So I have tried installing fallout 4 two days in a row and sometimes it will get to 63% other times it downloads and duplicates and then there is time where it won’t install past 2% any possible solutions I am on an xbox 1 elite just to clarify

  13. So I have tried installing fallout 4 two days in a row and sometimes it will get to 63% other times it downloads and duplicates and then there is time where it won’t install past 2% any possible solutions I am on an xbox 1 elite just to clarify

  14. So I tried everything I have read on the internet when I was trying to download fallout 4 it kept stopping around 65% finally found away to download it I figured I would share it with everyone just in case it might work for someone else.

    As long as it says ” ready to start ” before it says ” installation stopped ” this should work for you too!

    First off start downloading the game and wait until it says “installation stopped”

    Without doing anything to the game restart your Xbox by holding the power button down for 5 seconds

    When the Xbox powers back up go to your games and apps and hover over the game if the game has started downloading again launch the game. If not resume installation and immediately launch the game after

    Now with most games such as fallout 4 you have to wait for the game to download before you play so what worked for me was just sit at the loading screen and wait for it to download. If I launched Netflix or YouTube it would stop downloading so, have patience and wait for it to download

    If it does say installation stopped after you did this DO NOT UNINSTALL!! Just do everything again… I know this is weird but it’s the only thing I got to work maybe it’ll work for everyone else to

    1. Installation stops again before the game (GTA V) can even launch. Was hoping yours would be the one to finally solve my problem, oftentimes the random people in the comments are the ones who actually have the solution I need, but no dice.

  15. Bro I feel you! I get stuck at 93% and then the installation stops, I know the game isn’t damaged because at my other house on my other Xbox it installed and worked just fine.

  16. Got the green screen if death fixed but now cant download the update because it keep stopping at 36%. I bout had it with Xbox altogether.

  17. same i cant install 2k16 because it keeps stopping at 26 and i cant find anything to do about it theres nothing i can do 🙁

  18. Here’s what worked for me. I tried everything you could think of, even factory reset it, until I retreated to the Xbox customer service. After a long chat, I discovered that my Infinite Warfare was not properly installing because I didn’t have the Blu Ray Player installed so the Xbox couldn’t read it properly until I downloaded it. I would give it a shot!

  19. I am installing the division offline fully but when I reconnect to the internet when I get asked for the updates it keeps stopping the installation process???

  20. So my internet is off right now. How do I install 2k16 on my xbox one without the internet at all. I try to install it and it literally says “installation stopped” and it always stops between 20-40%. Someone please help because I can’t find any help else where.

  21. I’ve tried all of these but nothing seems to be working my disc is fine my Xbox one s is fine and my storage is fine I just don’t get it

  22. My Xbox one game watchdogs won’t install gets to 60% and the days installation stopped I have tried everything, offline installation says the same gets to 60% and then stops also clearing local saved games, holding power button for 10 seconds and lastly deleting the game and ejected the dish to try again any ideas !

  23. Same here with FFXV. Stops at 2.46GB whichever way I try. Also, when going to the store, it doesn’t give me an option to install, only to buy.

  24. I’ve tried all this also and none works. Trying the store option now.
    Factory reset my Xbox still nothing. I’ve even tried a oter Xbox one in my house same thing.

  25. Iv tried everyway to install fallout 4 but nothing works been to the store tried online offline deleted save data reset xbox the lot and nothing will work any ideas of why i cant install it

  26. Thank You! I tried both answers and neither worked, but your idea worked great. May be a little slower this way, but at least it actually works.

  27. I found that when we had UPnP disabled on the router and NAT type was showing as moderate on the network settings this caused an issue with downloads stalling and stopping, or just outright failing. We have 3 xboxes in the house and two of them were also “called” the same thing “XboxOne” in the console settings. I changed the name so that all xboxes had unique names at the same time as enabling UPnP on the router. Either the name change, the UPnP setting or both fixed the issue.

  28. That is the same thing with my gta 5 it will install to about 50% then stop. I thought it was something wrong with my game. So I borrowed my friends gta to see if that helped. But It did the same thing it installs to 50% then stops I’ve tried every thing you can think of I’ve been to about 30 different websites and tried every one of them I might have to buy a digital copy to see if that helps but I’m not gonna for a while

  29. hi all i’ve tried many ways like goin offline and everything but my game(rainbowsixsiege) is still not install. it would get to 10% and then stop pls help

  30. I tried the method above they didn’t work for me o did however figure out one that did, so I’ll share
    1. Make sure you cancel any downloadeds u currently tried and failed on, just click over the game and click cancel
    2. Make sure you keep thegam in the console go to store and find the game u have on disc you should now see an option to install, doing this worked for me.

    1. Thanks, you trick works for me. Thery: In case of dvd install of GTA, it seems that the cd installation stuck when he try to communicate with something on the Internet and not succeed. So, maybe because he don’t know where to go, the installation stopped. With your trick, we bypass this because we started at the beginning of the installation directly from the good server on Internet. If i’m correct, it’s maybe because my DVD was press with an old information to connect to a server who dosnt exist anymore. (By the way, Sorry my bad english. Not my language) It’s maybe why he try to update directly at the beginning. But in that way, the installation process and the update try to work in same time.

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Posts on How To Fix Xbox One Installation Stopped