How to fix Samsung Galaxy S20 5G/ S20+ 5G/ S20 Ultra 5G that is stuck on logo screen

Samsung Galaxy S20 5G series is fantastic, and whichever phone you have, we are pretty sure you have a blast using it. All that enjoyable usage can be interrupted sometimes, with some things that are all but pleasant. One of them is when the Galaxy S20 5G is stuck on the logo screen and won’t boot. Fortunately, in most cases, it’s just the firmware, and you’ll find some useful tricks that will help you boot the phone again.

See also: How to fix Samsung Galaxy S20 5G that won’t turn on

What to do if your Samsung Galaxy S20 5G is stuck on the logo screen?

If your phone is stuck on the logo screen, you don’t have many options in front of you. The first one is the forced restart, and the second one is the master reset.

Forced restart

Performing a forced restart is beyond simple. It takes only a couple of seconds, and it usually fixes the issues that arise after firmware crashes. Here is what you need to do:

  • Press the volume down button and the power button altogether
  • Keep holding both keys up until you see the Samsung logo on the screen, which usually happens within a few seconds
  • Release the keys

In most situations, this is exactly what fixes the issue. With a bit of luck, the phone will pass the logo screen and turn on normally.


Factory reset (with the phone’s physical buttons)

A factory reset would be another option you have if the previous one didn’t make any change. Yes, this one is tricky, especially if you have a lot of data without the backup, but it is the only thing you can do on your own.

Here is how to perform a factory reset using the phone’s physical buttons:

  • Begin the process by pressing and holding the side buttons and the Volume up buttons at the same time
  • The phone should vibrate
  • The Android recovery screen will appear
  • When the Android screen shows up, it’s time to release the keys
  • Use the Volume down key to select the option “Wipe Data/Factory reset.”
  • Press the Side button to approve
  • Use the Volume buttons to select Yes, and the side key to approve
  • Wait for the factory data reset to complete
  • Finally, select the option “Reboot System Now.”


Hopefully, factory data reset will solve the problem and the phone will boot up normally, without any issues. If that doesn’t happen, contact Samsung support and get the phone repaired.

You may also read: How to fix Samsung Galaxy S20 5G that won’t charge