It is hard to imagine a phone without the Bluetooth option. We use it to connect our phone to our car or to pair it with our favorite headphones. But, what to do if it doesn’t work? Some Moto G7 users reported they can’t pair their phone with another Bluetooth device. If that’s what bothers you as well, keep reading. In this article, we will share a few tips and show you how to fix Moto G7 Bluetooth issues. You can apply the same solutions if you managed to connect devices but the connection keeps dropping. Without further ado, let’s see the solutions.
See also: How to fix Moto G7 battery life issues
How to fix Moto G7 Bluetooth issues
Turn Bluetooth off/on
Before trying anything that is considered to be more complicated, navigate to Settings > Bluetooth. Turn the option off. Leave it off for a minute or two, and then turn it back on.
Here is another simple trick that may help. Navigate to Setting and find Airplane mode. Turn it on, wait for 15-20 seconds and turn it off again.
Restart your Moto G7
The next thing for you to try is a restart. It can fix a variety of bugs, including the ones that are Bluetooth-related. Press and hold the Power button. Tap Restart.
Restart your Bluetooth device
It is also important to restart your Bluetooth device as it might be the one that is causing the issue. Also, make sure a device is charged.
Make sure Battery saver is turned off
Perhaps the Battery saver on your device is turned on. If that’s the case, Bluetooth won’t work. It’s because the Battery saver turns off some features and services to make the battery last longer. To check this, go to Settings > Battery > Battery saver.
Forget previously paired device
You can forget all the devices you previously paired. Go to Settings > Bluetooth. Make sure the option is turned on. Find the device, tap on it and tap Forget.
Reset network settings
By doing this, all of the network settings will be restored to factory defaults, including mobile data and Wi-Fi. Here is how to reset the settings:
- Open Settings app
- Tap System > Advanced
- Tap Reset options
- Now tap Reset Wi-Fi, mobile & Bluetooth
- Tap Reset settings
- Enter your Pin or password
- Tap Reset settings to confirm the action.
Factory data reset
If nothing worked, here is the ultimate solution. We always list it as the last one because it requires more of your time and more effort than other things. If you have never done it before, you have to be aware this deletes everything on your phone and restores the settings to factory defaults. To save all your data, create a backup first. When you are done with that, proceed with the steps listed below:
- Open the Settings app
- Tap System
- Tap Reset options
- Next, tap Erase all data
- Tap Reset phone.
Your phone will reboot. Now is the time to follow the on-screen guidance to set it up from scratch.
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