All kinds of things can cause GPS issues on the phone, from some simple glitches that only require a restart, to apps that are not up to date. If you are experiencing GPS problems on your Note 9, there are some simple things you can try. In this article, we are going to show you how to fix Galaxy Note 9 GPS issues.
See also: How to fix Galaxy Note 9 Bluetooth issues
How to fix Galaxy Note 9 GPS issues
Just a quick tip before we list the solutions. Before you try anything else, remove the case if you are using one. Many users reported that this was the only thing they’ve done in order to fix the issue.
Solution 1: Toggle GPS
It is always a good idea to start with some simple things that won’t make any significant changes to your device. The thing you need to do here is turning the GPS off, leave it like that for a minute or two and then turn it back on.
Solution 2: Toggle Airplane mode
Toggling the Airplane mode can be of great help and it might be enough to get rid of the problem with just a few clicks. Enable Airplane mode, wait for a couple of seconds and turn it back off.
Solution 3: Restart your Note 9
Whenever you are experiencing any kind of issue on your phone, it is advisable to restart your device. A restart is super effective as it will shut down the apps and processes that run non-stop. It will also refresh the memory and improve the overall performance of your phone. So, turn the phone off and turn it back on.
Solution 4: High accuracy mode
Increasing GPS accuracy can fix the issue. It is also one of the basic solutions when it comes to GPS issues on Android phones. Here is what you need to do:
- Navigate to the Settings menu of your device
- Find Location and tap to open the menu
- Turn of High accuracy
This will increase the GPS accuracy and hopefully, the GPS on your phone will start working without any issues.
Solution 5: Update Google Maps
Some users reported a problem with GPS when using Google Maps. You should make sure you have the latest version of the app. What you need to do is to open Play Store, tap on the hamburger icon to open the menu and then tap My apps & games. Find Google Maps, and if there is an update, install it.
Solution 6: Update the software
Software updates bring bug fixes, and not just that. They also bring security patches and some fresh features. That is why it is advisable to get the latest version as soon as it becomes available. To update the software on your Samsung Galaxy Note 9, follow the steps below:
- Navigate to Settings
- Now tap Software update
- Tap Check for updates.
If there is a new version, follow the on-screen steps to download it and then install it.
Solution 7: Make sure your SIM card is not damaged
Another thing to do is eject the SIM card using the ejector tool that came with your phone. See if the SIM card has any damage. If it does, contact your carrier and replace the SIM card.
Solution 8: Factory data reset
If nothing works, you should restore your phone to factory defaults. The first thing you need to do is creating a back up of your data because a factory reset deletes everything you store on your phone. When you are done, do the following:
- Go to Settings > General Management
- Tap Reset > Factory data reset
- Tap Reset
- Next, tap Delete All
- Enter your PIN, pattern, or password if required
- Tap Confirm.
Wait for the phone to finish the process. Set it up from scratch.