Galaxy Note 10 is one of the best smartphones by Samsung. and people really love it. It has great features but still, its users are facing some problems and issues. In this tutorial, we will discuss how to fix Galaxy Note 10 sound issues. If your phone has no sound or you are experiencing sound and volume issues of any kind here are some things that you can try.
See also: How to fix Galaxy Note 10 camera issues
Solution 1: Try to increase the volume
Note 10 has no separate controls to adjust the call volume for the outgoing or incoming call. The only way to increase the volume is to use the side volume up button during a call. The other option to increase the volume is to activate the ear speaker volume.
Solution 2: Check the volume and notification settings
If you feel that your Note 10 has a lower volume than usual, you need to check the volume for the notifications and installed apps. Follow these steps:
- Open the Setting App
- Select “Sounds and vibration” from the list
- Select “Sound mode” and tap on “Sound”
- Slide the bar to the maximum
- Go back to the previous menu
- Put all the items to the maximum volume.
Check if the issue is fixed. Otherwise, go to the next solution.
Solution 3: Wipe cache partition
Smartphones use cache to load the apps fast. If you facing volume issues after updating or installing apps there could be the system cache issue. To refresh the cache, follow these steps.
- Shut down the device
- Press and hold the Volume Up key and Power key
- When the Android logo appears, release both keys. (‘Installing system update’ will appear for 30 – 60 seconds)
- Then the ‘Recovery screen menu’ will show, and then using the Volume down key navigate to ‘Wipe Cache Partition’. Press the Power button to select and highlight ‘yes’.
- After confirmation, your device will clear the cache
- Reboot the phone and check the sound.
Solution 4: Applying forced reboot
Rebooting your device is always helpful in resolving the minor bug issues. For the sound issues, a forced reboot can also do the trick. Try rebooting the device normally by pressing the Power key to enter the boot menu, select the restart option and check for the issue.
If the regular restart does not work, follow these steps:
- Press and hold the Volume Down key first and do not release it
- While holding it down, press and hold the Power key
- Keep both keys in hold for 10 seconds or more.
Solution 5: Reset network settings
If the problem is only related to incoming or outgoing calls, resetting the network setting may fix the issue. Here are the steps to reset the network settings:
- Open the Settings app and tap on ‘General management’
- Tap on ‘Reset’
- Click ‘Reset network settings’
- Select ‘Reset settings to confirm’.
If your phone still facing the issue, try the next solution.
Solution 6: Boot into Safe Mode
It is possible that a third-party app is disturbing the volume function of the device. To check the issue boot into safe mode by following these steps:
- Restart your device and hold the Power key until the Safe mode prompt appears
- When you see the ‘Safe mode’ option on the screen, release the Power key
- Tap Safe mode to confirm
- Check if the sound is working normally here. If yes then one of the third-party apps is responsible for the problem.
- Start uninstalling apps one by one. Try to remove the most recent installed apps first.
- After uninstalling the apps check if the problem is resolved or not.
After trying all these solutions your problem is not resolved, visit a Samsung store nearby.