How to fix a frozen Galaxy Note 10

Galaxy Note 10 is one of the most powerful smartphones available today. Everyone expects the Note 10 to perform flawlessly. But some of the users experience certain glitches. Among those are lags in performance and frozen Note 10. Well, how to fix a frozen Galaxy Note 10? With some easy DIY tricks, Note 10 can unfreeze and resume the regular work. Without further ado, let’s move to the solutions listed below.

See also: How to fix Note 10 sound issues


Solution 1: Soft Reset Note 10

A basic solution to this problem is to soft reset the device. The soft reset refreshes the system and removes any temporary issue that is causing trouble. To do it, press the Bixby and Volume down key and hold it for 20 seconds. The device will restart and will return to the regular performance. Further, none of your data will be lost during the process.

Solution 2: Optimize the Device

After a soft reset, the Note 10 should be optimized. Head to the Device Care in Settings. There select Optimize Now. This will optimize the storage, removing any temporary files of your data or the system.

Solution 3: Third-Party Apps

At times some incompatible third-party apps cause trouble. Before you remove any app, make sure that third-party apps are the root cause. First, restart the phone in Safe Mode. To do that, press the Power and Volume down buttons together and hold them until you see the power off on the screen. Touch the Power off button and hold it until you see Safe mode on the screen. Release the button and choose Safe mode.

In Safe Mode, all third-party apps are disabled. If the device is not freezing anymore, then it surely is a third-party app issue. Restart the phone in the regular mode, and start removing third-party apps. Begin with the apps you installed recently.

Solution 4: Wipe Cache

Sometimes after a system update, the freezing issue begins. The reason could be the temporary files that remain in the cache. To remove the cache, enter the recovery menu by pressing and holding volume up and Bixby key, and then power keys for nearly 40 seconds. Immediately after you see the Android logo, release all keys and you’ll see the boot menu. Scroll down to the Wipe Cache Partition using the Volume down key. Press the Power key to select it and let the process happen. Then tap on Reboot system now and check the phone. The problem should have been resolved.

Solution 5: Factory Data Reset

If none of the above solutions work for you, then the last trick is the Factory or Master reset. The master reset refreshes the phone altogether, bringing it back to the brand-new shape. It’s recommended to back up the data, before performing the factory reset. You may perform a factory reset this way:

  1. Make sure the phone is off
  2. Press and hold Volume Up and Power button altogether until you see the Samsung logo
  3. Release the Power key
  4. Choose wipe data/factory reset
  5. Scroll down with the volume buttons and use the Power button to select the right option – Yes – delete all user data. Wait for a few seconds the process to complete.
  6. The last step is to choose Reboot system now.

This shall delete everything on your phone. The process will begin performing and might take a few minutes to complete. Note 10 will behave like a new phone after the process completes. Before you restore your data, make sure to check whether it is freezing again or not. It shall be resolved.

Contact Samsung Support

If your Note 10 is still freezing, even after the Factory reset, then there could be a hardware issue. To get this issue resolved, reach out to your nearest Samsung store.