Before we start, we must mention that there is no way to delete your Philo account. Even though you cannot delete that account, you can cancel your subscription if you no longer want to be a part of this platform. Hopefully, this solution will be good enough for you because Philo does not let their users delete the whole account. So, let’s start explaining to you how to cancel your Philo subscription and stop being a member of this platform.
See also: How to watch Philo outside the US
Steps to canceling your Philo subscription
If you want to cancel your Philo subscription, you will have to first open up the Philo platform in your browser. So, go ahead, open up the browser on your device (Google Chrome is the preferred one) and search for the Philo platform. The number one top result should be the official site of this platform, open that and log into your Philo account regularly.
Once you have been logged into your account and the Home page of this platform has loaded, you will have to go to the My Account page by clicking on the person avatar that should be located in the top right corner of your screen. After you have accessed your profile, you will have to find and click on the gear icon in order to open up the Settings.
When the Settings section of the Philo platform has been loaded, you will have to scroll down for a bit until you find the My Subscription subsection. Right under that My Subscription subsection, the Cancel my Account button should be located. By clicking on that button, you will be canceling your subscription to Philo. But, as we have mentioned before, you will not be deleting your account, because Philo does not have that option yet. The reason why you cannot delete your account is that there is a chance that you might want to get back to this platform and subscribe to it again, and this way, you will not have to create a whole new account, you can just log into your old one. So, if you have clicked on that Cancel My Account button, you have probably gotten a small pop-up notification message asking you to confirm that you really want to end your subscription to this platform. Confirm by pressing the Cancel button again.
Have in mind that if you have canceled your subscription in the middle of the month, and you have already paid a subscription for that whole month, you will still be able to stream all of the content on this platform. Of course, you will be able to do that until that month’s subscription has been expired, and not after that. If you ever wish to come back to this platform, you just have to log into your already existing account and select a new subscription plan.
If you are not able to unsubscribe from Philo
If you cannot end your subscription to Philo, there are a few things that you can try doing:
First, log out of that account, then log back in after a certain amount of time and try to end your subscription then.
Please check and see if you have an internet connection, you will not be able to end your subscription if your device has no internet access.
And, if you are still not able to cancel your subscription to Philo, it is probably their mistake. Contact their staff support in order to get more information and some other possible solutions to your issue, they will give you the best advice.