CuriosityStream is the first of its kind in this world. If you need to watch an enlightening documentary, CuriosityStream is where you go. Do you know Favorite Places, that item by Stephen Hawking? You can find it there. Some of the categories you can explore are like tech, history, science…wait; do you want to hear all this? Probably not. You want to get rid of your account. Fair enough. This article will guide you on how to delete your CuriosityStream account. Apologies for talking about CuriosityStream when that is the last thing you want to hear about.
While CuriosityStream is a great platform, it has its issues. Or rather, users have their issues. Just like you. Why delete your account, though? In the spirit of guessing, could it be any of these reasons:
- The platform keeps blacking out.
- The 4K or HD subscriptions do not live up to their expectations. That is, the quality doesn’t match the label.
- The subscription feels expensive – because it is, kind of (sorry, CuriosityStream).
- Some other reason(s). You know them.
Whatever it is, this read will empower you with the ability to delete your account. Just follow the steps well.
Quitting, or should it be deleting?
Like many platforms online, CuriosityStream does not allow users to delete the account at the click of a button. Signing up for an account is easy but deleting it is an extreme sport. Why does it have to be this way? Anyways, what can you do about that?
You can only contact CuriosityStream via email or phone. You learn about this when you visit the CuriosityStream Help Centre page. There is no ticket to submit so it becomes trickier. They do not want users to exit the system whenever they feel like it.
Before you call or email, you need to have the following information with you:
- Your details (login credentials, account’s name, and password)
- Your billing address
- Your geographical details (city etcetera)
- A reason for why you want to delete your account
- Details on your billing method (card digits)
- Details on you last transaction/charge (when it happen, how much it was)
On the phone call
You should remember that standard charges apply. When an agent picks up, say your name and inform them that you want to delete your account.
Answer their verification questions and they will guide you. CuriosityStream will probably email you. a link. You may click, follow its prompts, and delete your account.
On the email
Use this template if you have taken the option of sending an email.
Hello, I am and I would like to delete my account. My account’s name is and my username is
I stay in , , . The reason I want to delete my account is .
Contact me through
On the platforms, you can send a private message and wait for an assistant to message you. However, this could take a while.
CuriosityStream is now history!
Once you have completed the deletion steps, you’re done. CuriosityStream will delete any information they have about you.
If you feel like reverting on your decision, start again – sign up.