How to contact Instagram

Once you are on the Internet, you will likely experience different problems, especially technical ones. When this happens, there is usually a need to contact the relevant persons.

Currently, Instagram records more than 500 million users daily, an impressive average of about 1 billion monthly. If all these people tried to contact Instagram on this or that issue, Instagram would be overwhelmed. There is no way you can reply to 500 million emails. This article will guide you on how to contact Instagram.

Instagram and Customer Help

Instagram’s direct phone number is (650) 543-4800, and its email is However, it is almost impossible to get a human response if you use these channels because they are already overwhelmed.

Apart from using their FAQs (Frequently Answered Questions) page to see whether your issue has been addressed, you can use some steps on the app or the web to get help. This can be done by visiting the Help Center page.

Why would you want to contact Instagram?

You could be contacting Instagram for any of the following reasons:

  1. Using Instagram
  2. Managing your account
  3. Login and troubleshooting
  4. Privacy and Safety Settings
  5. Instagram for business

You could also want to report an issue faced on Instagram.

Contact IG on the app.

  1. On the home page of your screen, scroll through the list of your apps and tap on the Instagram icon.
  2. Once the app launches, enter your username and password or log in from Facebook. Once this is successful, you should be able to open up the home page.
  3. Tap on the icon at the bottom-right corner to open your profile page.
  4. Tap on the three bars at the top-right corner of your profile’s page for a menu to slide in from the right.
  5. On the menu, tap on the ‘Settings’ button.
  6. On the ‘Settings’ page, tap on the ‘Help’ button. Under “Help,” you can contact Instagram in any of the three ways displayed:
    1. Report a problem – you can report spam or abuse, send feedback, or report a problem.
    2. Account Status
    3. The Help Centre – this option will redirect you to
    4. Privacy and security – this option will guide you on account management and customizing your Instagram experience.
    5. Support Requests
  7. Of importance is (b) – The help Centre. Once your default browser opens, you can choose to ask Instagram a question in the “How can we help?” box.

You can explore the ‘What’s New’ page to know whether your concern is there. At the time of this writing, the ‘What’s New’ page had issues with restoring content you've deleted and about shopping on Instagram.

Contact IG on the web.

  1. Click on the website and make sure that you are logged in.
  2. Tap on your profile’s icon at the top-right corner of the page.
  3. When your profile opens, scroll to the end of the page and click on the ‘Help’ button. This opens you up to Instagram’s Help Center page.
  4. Choose any of the five tabs on the screen’s right side and explore. This page should sort out your concern.

Help is on the way

You may not be able to get a human response by using Instagram’s phone number or email address, but you will surely get the attention you need on the Help Center page. The best bet is that your concern and reason for wanting to contact Instagram have already been addressed.

Join our newsletter

Subscribe to our newsletter and never miss out on what's happening in the tech world. It's that simple.

🚀 Trusted source for tech since 2012