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How to Fix Samsung Galaxy S5 Email Not Syncing Problem

Android phones have made e-mails a lot easier for us. But what about the time when you come across the problem of e-mail not syncing? For many Samsung Galaxy S5 users, emails are a very important function of the device. When emails stop syncing you may not be aware of important things at work. This is why we have come up with solutions to fix the email not syncing problem on your Samsung Galaxy S5. There are several solutions.

Before we get into solving the problem, we would like to make sure the most obvious step is covered. This is where you check whether Auto-sync is enabled for your email account or not. To do this, follow these steps:

  • Head into the Settings menu of your device
  • Tap on Accounts and Sync
  • Look for the email account and tap on Auto Sync to ensure that it is synced automatically
www.androidcentral.com

If it is already checked then you can proceed to the solutions, but if it was unchecked then your problem is fixed right here and you can go on and enjoy using your Samsung Galaxy S5.

See also: How to use private mode on the Samsung Galaxy S5

Here are some complaints from Android users related to email syncing:

  1. Just randomly, my email will stop automatically syncing
  2. My Microsoft Exchange accounts and my Gmail account are not syncing automatically
  3. My Samsung galaxy S5 Is not syncing my emails. This includes: Yahoo, MMS, SMS.

If you are experiencing similar issues, follow the solutions listed below.

How to Fix Samsung Galaxy S5 Email Not Syncing Problem

Solution 1: Settings for Power Saving Mode

The power saver mode on Samsung Galaxy S5 devices is very effective, but it blocks and stops some of the most critical services and applications that you might need. In this case, if you have Power Save mode enabled, you don’t have to disable it but simply uncheck Block Background Data from the Settings. By default, this feature is checked. It temporarily disables all backgrounds running services and data. For ‘Block Background Data’ to continue working even when your phone is in Power Saving mode, follow these steps:

  • Go to the Settings menu of your S5
  • Tap on Power Saving mode from settings
  • Next, uncheck the block background option
  • After you have unchecked this feature, your email will subsequently sync automatically.

 

phandroid.com

 

Solution 2: Enable Master Sync

As the name suggest, Master Sync is the power house for all email synchronization. Whether you have already enabled the native email syncing, Gmail syncing or even Yahoo syncing, if the Master Sync is disabled, no email will be synced efficiently on your Galaxy S5.

To enable Master Sync, follow these steps:

  • Drag down the top of the screen
  • Click on the three dot image on the top left corner which will bring up all the icons.
  • Click on the Sync button to enable Master Sync on your Android.

 

 Solution 3: Enabling Global Sync

One more way to fix email not syncing issue is to enable global sync in the device. If you are having a problem with syncing your email on your S5 after going through all the steps above, this method should help you get your emails to sync.

  • Navigate to the Settings menu of your device
  • Tap on Data usage
  • Tap on Menu and put a check on the option Auto sync data

This should help in syncing your emails and fixing the problem.

geektnt.com

 

Solution 4: Check Battery Saving Apps

If you are using one of the battery saving apps you must check the settings of the app to see if it may be disabling auto-syncing of your emails to increase the battery life of your device. It is a common understanding that auto-sync can make a notable difference in the battery life of your device. So you will not be able to get the best of both worlds when it comes to syncing your emails and saving battery.

Battery saving apps try to cut down the amount of work that your phone does in the background so that the battery usage is reduced. This is one of the reasons why it may be affecting your emails. If you happen to be using a battery saving app, then check the settings of the app and find out if it has any option to turn sync on and off. If it does not have this option then uninstall the app and check if your emails can sync after uninstalling the app.

If your problem is fixed then the app was the problem.

www.androidcentral.com

These solutions should help you resolve the problem of emails not syncing on your Samsung Galaxy S5 so that you can enjoy using your device without losing out the emails sent to you.

 

See also: How To automatically synced Gmail on Samsung Galaxy S5  

 

35 comments
  1. Was very helpful fixed my issue I had somehow turned off all my emails from synching ugh!!!! I now know why my battery kept draining..

  2. None of these worked for me. Method 1 – Block Data Background was already not checked (checked the box and then unchecked it). Method 2 – Sync was already on (turned it off and then on again). Method 3 – Auto Sync Data was already checked (unchecked and then rechecked it) – still none of them worked. G-mail is working fine. I have 3 email accounts set up on it, 2 for work and 1 from Time Warner, RoadRunner account. Any other ideas?

  3. None of these worked for me. Method 1 – Block Data Background was already not checked (checked the box and then unchecked it). Method 2 – Sync was already on (turned it off and then on again). Method 3 – Auto Sync Data was already checked (unchecked and then rechecked it) – still none of them worked. G-mail is working fine. I have 3 email accounts set up on it, 2 for work and 1 from Time Warner, RoadRunner account. Any other ideas?

    1. Same here. None of these fixes worked. I have a POP3 account and my emails were syncing fine until October 7. Now I get no email, can’t send email and I am starting to hate this phone.

      1. I downloaded mymail app last night as a work around…try it out…so far it is working great. I liked the standard app that comes with the phone…and it worked great on my S3 before I upgraded to the S5.

  4. None of these worked for me. Method 1 – Block Data Background was already not checked (checked the box and then unchecked it). Method 2 – Sync was already on (turned it off and then on again). Method 3 – Auto Sync Data was already checked (unchecked and then rechecked it) – still none of them worked. G-mail is working fine. I have 3 email accounts set up on it, 2 for work and 1 from Time Warner, RoadRunner account. Any other ideas?

  5. None of these worked for me. Method 1 – Block Data Background was already not checked (checked the box and then unchecked it). Method 2 – Sync was already on (turned it off and then on again). Method 3 – Auto Sync Data was already checked (unchecked and then rechecked it) – still none of them worked. G-mail is working fine. I have 3 email accounts set up on it, 2 for work and 1 from Time Warner, RoadRunner account. Any other ideas?

    1. Same here. None of these fixes worked. I have a POP3 account and my emails were syncing fine until October 7. Now I get no email, can’t send email and I am starting to hate this phone.

      1. I downloaded mymail app last night as a work around…try it out…so far it is working great. I liked the standard app that comes with the phone…and it worked great on my S3 before I upgraded to the S5.

  6. I have 2 Yahoo business email accounts, and 2 Yahoo email
    personal accounts. I upgraded to the S5 just 2 days ago because my S3
    stopped syncing any of my emails accounts after the phone received the system
    update to 4.3. No one at Best Buy (in person), Samsung (in person) or
    Yahoo (email tech support) was able to fix the syncing problem with the
    S3. Samsung rep spent hours over 3 visits – and was not able to fix the problem with the S3. So with the new S5, for the first few hours, syncing was working just
    fine. The next morning I saw that most of the emails that I read or
    replied to from my computer the night before were still showing as unread on
    the S5. THIS IS SO FRUSTRATING! Now it seems to randomly sync email
    status for some emails but not others. I went thru every step above – 3
    times. I did all of this on my S3 as well. I’ve deleted and added
    back emails accounts – they donwload just fine from the mail server with the
    correct status, but it’s still hit or miss with syncying read or replied to
    statys. My phone becomes a very limited took for my business needs if I
    can’t tell if I’ve read or replied to emails. Do you have any other
    suggestions?

  7. I have 2 Yahoo business email accounts, and 2 Yahoo email
    personal accounts. I upgraded to the S5 just 2 days ago because my S3
    stopped syncing any of my emails accounts after the phone received the system
    update to 4.3. No one at Best Buy (in person), Samsung (in person) or
    Yahoo (email tech support) was able to fix the syncing problem with the
    S3. Samsung rep spent hours over 3 visits – and was not able to fix the problem with the S3. So with the new S5, for the first few hours, syncing was working just
    fine. The next morning I saw that most of the emails that I read or
    replied to from my computer the night before were still showing as unread on
    the S5. THIS IS SO FRUSTRATING! Now it seems to randomly sync email
    status for some emails but not others. I went thru every step above – 3
    times. I did all of this on my S3 as well. I’ve deleted and added
    back emails accounts – they donwload just fine from the mail server with the
    correct status, but it’s still hit or miss with syncying read or replied to
    statys. My phone becomes a very limited took for my business needs if I
    can’t tell if I’ve read or replied to emails. Do you have any other
    suggestions?

    1. I am in the exact same boat as you. I am so frustrated I want to through the phone and smash it! Seriously. Any other tips?

      1. Dear Candy, i am confused about my Google account which is synchronized with my S4 Google play. it often happens that when i open Google play, it shows me the option of redeem. i try to ignore it but in van. And after some hours, Google play again starts working smoothly and redeem option disappears. what to do please 🙁

      1. Dear Candy, i am confused about my Google account which is synchronized with my S4 Google play. it often happens that when i open Google play, it shows me the option of redeem. i try to ignore it but in van. And after some hours, Google play again starts working smoothly and redeem option disappears. what to do please 🙁

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