When it comes to elegant and powerful phablets, we can all agree that Samsung Galaxy Note 5 is one of the finest. It’s an outstanding device, but still, some bugs and issues may occur. Among the other things, users complain about all kinds of Wi-Fi problems. For some Wi-Fi is not working at all, while others cannot connect to a specific networks. One of the problems is also a slow connection. In case you are experiencing any of these issues, there are several things you can try all listed in the how to fix Samsung Galaxy Note 5 Wi-Fi issues guide down below.
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How to fix Samsung Galaxy Note 5 Wi-Fi Issues
Solution No.1: Toggle Wi-Fi
When having issues with slow Wi-Fi connection or when you cannot connect to the network, try toggling Wi-Fi for a few times. To do that, go to Settings and turn off Wi-Fi than turn it back on. Do this several times.
Solution No.2: Restart Samsung Galaxy S5
Having issues with your phone? Restart your device, just turn it off and turn it back on. This can be pretty effective not just when you have a problem with the Wi-Fi connection but in many other situations, such as overheating, battery drain, slow performance, and many others.
Solution No.3: Restart your router
Do the same thing with your router. Turn it off, wait for a couple of seconds, and turn it back on. Hopefully, this will solve the problem for you. If that does not happen, try the other solutions listed below.
Solution No.4: Forget the network and set up a new one
To forget the network, go to Settings > Wi-Fi tap and hold on the network and then select the option to Forget that network. Set up a new connection.
Solution No.5: Make sure your router firmware is up to date
Many people who experienced Samsung Galaxy Note 5 Wi-Fi problems solved it by updating the router firmware. Visit the website of the router’s manufacturer and check for updates.
Solution No.6: Download Wifi Analyzer
There are many helpful apps in the Play Store, and Wifi Analyzer is one of such applications. It is a simple app designed to show the Wi-Fi channels near you and it will help you to find a less crowded channel. The app is free and you can get it here.
Solution No.7: Make sure that the software is up to date
The next thing you need to do is to check if you have the latest software version installed on your device. We always point out how important this is. Here is a little reminder – a new software version brings a wide range of improvements in terms of performance and stability. But, that is not all. It also fixes the glitches that may appear, so whenever you have a problem with your device see if an update is available. The plus point – new features!
Follow these steps:
- From the Home Screen click on Menu Key > Settings
- Now tap on About Phone
- Tap Software Updates > Check for Updates
- If a software update is available, tap Download now
- Once the software is downloaded a screen will appear with the message saying software is ready to be installed
- Tap Install update
- Your device will restart, and the screen will show up with a message informing you the installation of the software has been completed
- Click OK
Solution No.8: Factory Data Reset
If the previous solutions didn’t fix the problem, you can perform a factory reset. As you know, a factory reset will delete all your personal settings, apps, etc. so before you proceed, make sure to back up your files. Go to Settings > Backup and Reset, select the option Factory Data Reset > Reset device.
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