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TweetAndroid lollipop 5.0 update was good news to all android users but it seems many owners of Galaxy S5 started facing wifi connectivity problems after the update. A lot of people reported that they are facing Randomly Disconnected Wifi Connection On Galaxy S5, the phone disconnects from the wifi network and again reconnects after few minutes.
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The problem is that this continuous disconnecting and reconnecting wifi connection also drains the battery faster because it’s not only the wifi that is concerned about but also the mobile data. When the phone disconnects from the Wifi network, it starts trying to connect to mobile data so that the phone users get a stable internet connection. But this is sure that the Galaxy S5 owners who have subscribed for the mobile data for those users only the phone will try to connect to the mobile data. However, this way the battery of the phone gets drained faster.
Steps to fix Randomly Disconnected Wifi Connection On Galaxy S5
There are two ways to fix the Randomly Disconnected Wifi Connection On Galaxy S5. The first step is to turn the mobile data off and the other way is to prevent your Galaxy S5 from switching one network to other automatically. But if you turn off the mobile data, then you will not be able to send or receive picture messages or MMS.
The second method is also very effective like the first method but in this method, you will still be able to send and receive picture messages or MMS. Here are the steps for that:
> Touch Apps icon from the home screen of your Galaxy S5.
> Touch Settings.
> Touch Wifi.
> Unmark the checkbox located next to Smart network switch.
Now the Randomly Disconnected Wifi Connection On Galaxy S5 should be solved.
It did not work
Had this issue recently and for me, the cause of the problem was that my old Verizon Support & Protection app had been updated with a new Security & Privacy app from Verizon. As soon as I went into my applications manager and uninstalled the app, and reinstalled the old app (which it asked me if I wished to do so), my phone started working fine again and I no longer had trouble automatically connecting to wifi or maintaining a wifu connection.
THANK YOU KIND SOUL!
Nailed it! Thank you!
Wayne,
That was my problem good job identifying it. Happy surfing.
JB
What if there isn’t a version of Verizon installed on my phone? I can’t find it.
My Galaxy 5s was having the same issue turning on and off and at home , my tablet and laptop were ok and try for a long time to fix it, I fallowed of some of the things that others had tried and was still not working, I went back into wifi settings on the top right I clicked on the 3 vertical dots and then there were some options and I saw the WPS push button so i went to my router and push the WPS button and it is working fine,there is also the option of the WPS PIN entry and I believe is asking for router password.
Good Luck !!!!!
I’m having this problem with my Samsung 5 which only I have owned. This never happened until recently. I did all of the steps you mentioned as well as these steps I found recommended in the Samsung community and it is still disconnecting minutes after I connect to my home network.
– Check your WiFi Settings
– Disable Smart Network Switch, Use the top right menu to go to Advance > Set Keep WiFi on During Sleep to Always
– Disable Power Saving Modes to determine if this is leading to what you are experiencing
– Place your device into Airplane mode temporarily to reset all wireless connections
– Go to your Date and Time Settings, then disable Automatic Time. You will now set your device to the wrong time, and go back to the home screen. Here you will use the recent applications button to close all apps. After completing this, you may go back to Date and Time settings and set your device back to automatic. This will reset the internal clock of your device back with your network.
– Wipe the cache partition of your device:
I would appreciate any help as I only noticed after I almost went over my data last month.
Thank you!
I’m sorry your phone still isn’t working, but I wanted to say thanks for your post… the automatic time tip finally helped my phone stay connected to the internet. I don’t know if it made a difference, but I turned my phone off while it was set to the wrong time and then reenabled the automatic time setting once it reset and it seemed to do the trick.
Good luck!
I have the exact same problem with my S5. I realized it had to do with my phone when several friends came over to the house and ALL of them had no problems with my wi-fi connection. So, I figured that my phone updates might be the cause, and sure enough, so checked my “SECURITY AND PROTECTION” UPDATE!!! Just uninstalled it back to factory settings and No more problem at all. Back to normal.
My galaxy s5 just started doing this yesterday. all the other things connected to my wifi work fine except for my phone. keeps disconnecting and reconnecting every few seconds, literally. And, no, that smart network switch thing box is not, and never has been, checked, so it is not checked. so that is not the problem, so what will fix it now? and turning my mobile data off didn’t work either. Please help. what the heck happened out of the blue for no reason I don’t get it
Did you try the above-mentioned methods.
my cell phone continues to connect and disconnect from the wi fi at my job, its really frustrating. I have a galaxy 5 how do I gix this