How to Fix Proximity Sensor Not Working on LG G5

Proximity sensors are important for smartphones these days especially because devices come with the big screens and the intuitive touch. When you are on a call you wouldn’t want to end up accidently doing something on your phone that you did not really want to do. Some LG G5 users have noticed that the proximity sensor is not working properly on their device and this is really frustrating. So let us look at the solutions and see how to fix proximity sensor not working on LG G5. The possible fixes are mentioned here.

Read also: How to fix LG G5 GPS issues

How to fix proximity sensor not working on LG G5:

Solution 1: Restart your LG G5

Whenever troubleshooting the problem you may be experiencing on your computer, smartphone or tablet, one of the first things you will try in order to solve the issue is to restart your device. That’s probably the best place to start because a restart can fix tons of problems.


Solution 2:  Screen Protector

Some of the users noticed that the sensor began to work after they removed the screen protector. Screen protectors that are made of tempered glass can cause hindrance and it may not allow the sensors to work effectively. If you are using a screen protector on your LG G5 then try removing the protector. If it works then you must change the protector and switch to one that will allow the sensors to work or you can choose to use the phone without any screen protector at all.


Solution 3: Remove the case

The same thing applies to a case as well. There is a possibility that your G5’s case is not allowing the proximity sensors to work properly. Remove the case and try using the phone without it. If the proximity sensors work then the case is to blame. Change the case or do not use any at all.


Solution 4: Check the sensors through an app

Very often the sensors may be working fine and other things like the case or the screen protector or another app on the phone could be the reason for the problem. To identify if the problem is with the proximity sensors, use the AIDA64 app. Once you have installed the app, open it and check under the Sensors section for the Proximity Sensor. Try holding your hand close to the sensor and you will notice values which change depending on how close or how far your hand is. This helps you figure if the proximity sensor is working properly or not.


Solution 5: Recalibrate the sensor

If the sensor is not working properly then you can recalibrate the sensor so that it works as expected. To recalibrate the sensor, dial *#546368#*(the model number of the phone)# when you are presented with the options, go to Device Test and choose SAAT. Then tap on Service Menu Manual Test and then tap on Key and next tap on Test then Cal Start. This will help you recalibrate the proximity sensors. Use your phone after the recalibration to check if it works properly.


If the problem with the sensor continues then contact your carrier or visit an LG service centre. If the proximity sensors have gone bad, and your phone is under warranty then it can be replaced.


You may also read: How to improve LG G4 battery life


More on this topic

Best Electric Pressure Cookers in 2020

A pressure cooker is a useful cooking appliance as it can reduce the cooking time by up to 70%. They work by raising the boiling point of water inside them

Best Vacuum Sealers in 2020

Cooking at home can be fun and entertaining for the entire family. With the help of the best vacuum sealers, you can save time while keeping most of your kids’

Best Food Processors of 2020

Food processors have been in the market for a long time now and with newer and better technology these days, you get far more value and versatility in these appliances.

Best Phablets To Buy In 2020

Do you find a tablet too big for your needs and a phone too small? Well then, a phablet is the perfect device for you. These huge phones affectionately known

Best Smartphones under $100 to Buy in 2020

Flagship smartphones from the top OEMs are quite expensive, but there are also many affordable. There are plenty of good options in this range as well. Motorola has plenty of

Leave a Reply

One Response

  1. UltraGamerRO January 17, 2018