Huawei Mate 9 is definitely one of the best smartphones of 2016 that came packed with numerous useful features and functionality. But at the same times, there are some bugs and problems that may bother the owners, including Huawei Mate 9 Wi-Fi issues. There might be various reasons for this, and here in this article, we will talk about all the possible fixes for this particular issue.
Potential Fixes For Huawei Mate 9 Wi-Fi Issues
Toggle the Airplane mode
When you are facing such Huawei Mate 9 Wi-Fi problems, the first thing to check is the airplane mode. There are times when the airplane mode gets on accidentally which disables all the connectivity options. So, what you need to do is head towards the notification area and check if the airplane mode is on. If yes, then turn it off and check if Wi-Fi is working on your device.
Also, in case the airplane mode was not on actually and you are facing the issue, just toggle it on once, wait for few seconds to turn it back off. It will refresh all the connectivity options on your device and the Wi-Fi might come back to normal operating condition as before.
Restart the device and modem
This is another good option to perform when Wi-Fi not working on Huawei Mate 9. Just turn off your device completely, wait for few seconds and turn it on again. Just as restarting the device, do the same with your router and modem. So, turn off the router, wait for 10 seconds and turn it on again. Now try setting the connection again.
Check the power saving mode
It is worth checking if you have turned on the power saving mode on your Huawei Mate 9 and set the Wi-Fi restriction in that mode. If the wi-fi restriction is set, then it will disable the connectivity while the power is very low on your device. So, just head towards settings, power saving mode and check once in case you have enabled this option. If yes, then turn it off and Wi-Fi will work normally again.
Check the security applications
While most of the time it might be a third party app to create various issues on the device, some security applications too can give rise to such issue. For example, if you have various applications such as antivirus, firewall etc. they can act as an obstacle sometimes to the internet and interrupt the proper usage of Wi-Fi. Disable the security applications for some period of time to see if it will fix the issue.
Forget and reset the Wi-Fi connection
This is a very general concept and users of all smartphone are advised to perform this step to get rid of the Wi-Fi issue. What you need to do is forget the Wi-Fi connection and then reset it again to see if the issue is resolved. To forget the Wi-Fi network, head towards settings, Wi-Fi and then select the Wi-Fi connection that is to be deleted. It will provide an option ‘forget’. Just tap on that and the Wi-Fi connection will be removed from your device. Now enter the details of that network and establish the connection from scratch. It might solve out the issue for you. However, in case the Huawei Mate 9 Wi-Fi problems still exist on your device, then move ahead to try other explained methods.
Update the device application and software
Sometimes, it is the outdated applications and software on your device that are creating the issue. So, it is advised to head towards Google play store to check if all the applications you are using are updated. If not then go for the update. Also, the software needs to be up to date as well.
With this, the outdated router firmware too can be the cause of the issue. So, while you are planning to update all the application and software on the device, ensure the router firmware is up to date. Another important thing to be checked is if your device’s MAC address is being allowed in the router’s MAC filter.
Use W-Fi Analyzer
Another option you can go for is to make use of Wi-Fi Analyzer which shows you all the available Wi-Fi channels around you along with their crowdedness. In case you are using a Wi-Fi network that is really crowded, it can give rise to Wi-Fi issue on your device. So, use Wi-Fi Analyzer and then shift to the less crowded channel for the wireless router.
Wipe Cache partition
When you are done with all the possible solutions mentioned above, the final resort is to wipe the cache partition. Here is step by step process for doing so.
- First switch off the device completely
- Next press and hold down the power, volume up and home button together for few seconds
- Release all the buttons when the phone starts vibrating and it will then enter into recovery mode
- Search for the option “Wipe cache partition” and select it using the power button
- Once done, go for “Reboot system now” and your device will be restarted.
So, these are the methods to fix Huawei Mate 9 Wi-Fi issues, following which you can get rid of the issue but in case you are still left with the same situation, call your Internet service provider who can check the connection better and suggest on switching to a better connection with higher bandwidth or speed.
See also: How to Huawei P9 Bluetooth issues