Are you looking for solutions on how to fix Huawei Mate 9 Bluetooth problems? Truth be told, Bluetooth issues in the Huawei Mate 9 are not very common. Very few readers have actually faced a problem with the Bluetooth on the device. Keeping in mind that it is not a common issue, we can be sure that the problem doesn’t really lie in the software of the device. This means that if you end up facing a Bluetooth issue on your Mate 9 then there is a chance that there may be a third party app that may be causing the issue or the device may have a physical damage that can mar its ability to connect over Bluetooth. Here are a few solutions that you will find helpful to fix Huawei Mate 9 Bluetooth issues.
Make sure that the problem lies in your Mate 9 by trying to connect other devices with your phone and checking if the other devices also fail to pair. Alternatively, you can also connect your Bluetooth device to another phone and check if it connects to other phones. This will give you a clear idea about which product to troubleshoot. There is no point finding fault in your phone if it connects easily to all other devices, in that case you should troubleshoot the Bluetooth device.
See also: How to fix Huawei Mate 9 Wi-Fi issues
Potential Fixes For Huawei Mate 9 Bluetooth Issues
Toggle the Bluetooth
This step usually fixes problems for me when I try to connect my phone’s Bluetooth to my wireless headset. Switch off the Bluetooth on both the devices and then switch it on and try to connect. If they are already paired, then check if you can share the files. Most of the times your phone’s troubleshooting would end here. But there is a chance that the problem may return later on. If you find yourself toggling the Bluetooth connection too often then you may want to try the other solutions.
Restart Your Device
Restart your phone and the Bluetooth device you are trying to connect to. Check if they are able to establish the connection after the restart. At times, this can help you solve a fault that may have appeared in the Bluetooth of either of the two devices.
Delete All Bluetooth Connections
Do you have too many Bluetooth devices paired to your Mate 9? Sometimes, pairing a new device may be difficult if you already have a long list of devices paired to your phone. Removing these devices and pairing your phone can be helpful in solving the problem. If your Bluetooth device was already paired to your phone and now you are unable to connect then you must delete all the connections including the device you are trying to connect to. Follow these steps to delete the Bluetooth devices that are paired to your phone:
- Go to the Setting menu of your Mate 9
- Tap on Bluetooth
- You will see a list of devices that are already paired to your phone
- Tap on the name of each device and hold it till you get a menu that allows you to unpair the device
- Tap on un-pair
Follow these steps to delete all the paired devices. Now scan for other devices till you find the Bluetooth device you are trying to connect to. Pair the device and check if it connects properly.
Delete Bluetooth Cache and Data
The cache and data files on your phone can sometimes get corrupt which may cause problems for the app or service you are trying to use. Delete the cache and data files for Bluetooth on your Mate 9. While deleting the cache files will not affect your personal settings, the data files include the previous connections and your personal settings. Removing the data files will mean that your Bluetooth settings will go back to default.
- Switch off Bluetooth on your Mate 9
- Go to the Settings menu of your device
- Tap on Apps
- Tap on the menu icon represented by three dots on the top right and choose show system apps
- Look for Bluetooth and tap on it
- Tap on Storage and the Clear Data and Clear Cache by tapping on the respective buttons. You may get a warning when you clear data, press Ok to proceed.
Once the data and cache are deleted, you will have to pair your device again. Complete the pairing process and check if you are able to connect to your device as expected. Clear data and cache can be very helpful in solving Huawei Mate 9 Bluetooth connectivity issues.
Restart In Safe Mode
Safe Mode is your device’s way of identifying if its own software and system is working properly or not. In other words, it allows you to check if the problem you are facing lies with a third party app.
- Press and hold the power button on your device till you see the restart menu
- Tap on restart and hold it till you see a pop-up window on your screen that asks if you would like to restart your device in Safe Mode
- Press Ok and let your phone restart.
You will see the words Safe Mode written on the screen to tell you that all third party apps are disabled and your phone is in Safe Mode. Check if you are able to use Bluetooth in Safe Mode.
If your Bluetooth works, then a third party app that has permission to access your phone’s Bluetooth may be causing the problem. Delete the apps you suspect and check if the problem is fixed.
These are some simple methods of fixing Bluetooth problems that you may face with your Huawei Mate 9. If these steps do not resolve the issue then there is a chance that deeper troubleshooting may be required which may include the physical inspection of your phone for damages. Take you device to a professional for a closer look to help you solve the problem, and if your Mate 9 is under warranty then you must consider taking it to Huawei, if they cannot fix the problem on your phone, you may be able to get a replacement.
See Also: How to fix Huawei P9 Bluetooth issues