Every smartphone that Samsung has developed has managed to gather praise from the crowd. With time they have become better and have almost removed the need to have a computer. To keep your phone safe from getting into wrong hands Samsung has added a sturdy security system with different biometrics. Among them is the fingerprint scanner. Lately, some users have reported that their fingerprint scanners were not working properly.
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Steps to fix Galaxy Note 8 fingerprint scanner issues
- The fingerprint scanner on Samsung Galaxy Note 8 is located at the back of the phone. Most times the problem may be because of its physical location which is beside the camera at the back. This may make it inconvenient for the users to reach while scanning their fingers. We suggest you hold your phone correctly and place your finger in the exact position so the phone may read the biometric.
- Another problem may be the case on the phone – if you are using one. Your finger may not be able to touch the sensor properly because of the raised case. Try removing the case and try using the fingerprint scanner.
- There may be dust or debris on the sensor of the scanner, try using a soft cloth to clean it and then try again.
- If the problem in detecting your fingerprints still persists you should delete your saved fingerprint. There could be a problem in detecting the corners or tips of your finger. Re-install a new one and this time ensure that you scan all the corners and tips of your finger. Go to Settings > Lock Screen and Security > Fingerprint Scanner > Follow the instructions on the screen.
The above solutions are definitely going to fix Galaxy Note 8 fingerprint scanner issues on your phone.