Chat features on Android offer an improved messaging experience. These features allow you many cool things, such as seeing when the other person is typing, option to send messages over Wi-Fi or mobile data, the ability to show when the other person read your message, and more. But, some users got a message saying “Chat features unavailable for this device”. If you see the same message, keep reading. We are going to show you possible solutions that can help you get rid of it.
If you are seeing the message that is saying that chat features are not available for your device, the first thing you should do is update the Messages app. Head over to Google Play Store, tap on the hamburger icon, and then tap My apps & games. See if there is an update available.
Update Carrier Servies
Another app you need to update is Carrier Services app. As we just mentioned, go to Play Store > tap on the hamburger icon > tap My apps & games. Get the latest version if available.
Make sure Messages app is set as default
Perhaps you tried some other texting app recently and Messages app is not set as default. To set it as default, go to Settings > Apps > Default apps (the steps could vary depending on the Android phone you have), tap on SMS app and select Messages.
Settings for dual SIM slots
If your phone has dual SIM slots and both of them are in use, then the call sim must be configured as data sim. To make required changes, open Settings app on your Android, go to Network and Internet, and as a final step make sure the Call SIM is configured as Data Sim.
These solutions should do the trick, and you will be able to enjoy chat features on your Android device.
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