Samsung Galaxy S8 is the latest inception from Samsung which has come to impress everyone with its amazing and excellent features. This is tagged as the best ever smartphone from Samsung. So, it is pretty common that fans who were waiting for this flagship have already stretched their hands towards it.
While many have already acquired it, complaints regarding this Samsung Galaxy S8 and S8 Plus also started coming to many forums and Camera failed on Galaxy S8 is what many have mentioned. If you too are facing the same issue, then read this article thoroughly as it contains all the possible solutions to fix that Galaxy S8 camera failed issue.
See also: How to fix Galaxy S8 won’t turn on issue
Potential Fixes For Galaxy S8 Camera Failed Issue
The camera failed on Galaxy S8 is not a hardware issue rather it is just a small software glitch that can be resolved quickly by going through some easy tricks.
Solution 1: Force Reboot/Soft reset
Soft reset or force reboot is a very helpful method that can resolve many small firmware issues in just a second. As Samsung has incorporated a non-removable battery in this device, in order to perform the force reboot you are required to do something else, not to pull the battery out. Hold and press down the Power and Volume down button altogether for around 7-10 seconds till the device is turned off. Now turn it on to see if that camera issue is resolved or not.
Solution 2: Delete the cache of the Camera app
If a soft reset is unable to resolve the issue then go for resetting the camera app. The camera app can be reset by clearing all its cache and data. Here is how to do that.
- Open the Settings app
- Then tap on Apps and select the camera app.
- Next tap on ‘Force stop’ and go to the storage menu.
- Here first tap on clear cache and then clear data. That’s it.
Solution 3: Update the apps
Sometimes the backdated app can give rise to such an issue. So, ensure all the apps on your device are updated. Whether the apps are updated or not can be checked by heading towards Google Play Store. Go to the Google Play store and open ‘My apps & games’ to check what apps are updated and what should be updated. After updating the apps, check if the camera issue is resolved or not in your Samsung Galaxy S8 device.
Solution 4: Boot the device in safe mode
Booting the device into safe mode is another good option that lets you know if any third-party app is the culprit and generating this issue. Here is how to boot Galaxy S8 into safe mode:
- Turn off the device completely
- Next, press down the power button till you notice the Samsung logo on the screen
- Then press the Volume down button and keep pressing it till the device completes restarting and safe mode appears on the left bottom corner of the screen.
If the camera issue is not faced in this mode, then some third-party app is causing this issue. Uninstall apps one by one until you figure out which one is causing the issue. You may start with those you installed right before the issue with the camera started.
Solution 5: Wipe Cache partition
- First, turn off the device
- Next press down the Home, Power, and Volume up button altogether for a few seconds till the phone vibrates
- Release the power key as the phone vibrates but keep pressing the other two keys
- After a few second you will see the Android system recovery screen
- Make use of the Volume down button to highlight ‘Wipe Cache partition’
- Use the power key to select that option
- Next, go for rebooting the system.
Solution 6: Turn off the Smart Stay feature
If all the above fixes remain unsuccessful in fixing this Galaxy S8 camera failed issue, then might be it is the Smart Stay feature that is interfering with the camera and creating this issue. The reason is Smart Stay is using the front camera for detecting you are looking at the screen. So, what you are suggested is to head towards Setting > Display> Smart Stay and turn this off. Now check if it brings any differences.
Solution 7: Factory Reset
The final option is factory reset in case the other explained methods do not work out for you. This will wipe everything off you will have to set it up from scratch. Don’t forget to backup your data. To perform a factory reset head towards Settings >Back up & Reset > Factory data reset > Reset all data and it will erase everything from your device.