How to fix Huawei Mate 20 Pro Bluetooth issues

When talking about smartphones and the issues you may face, Bluetooth-related problems are among the most common ones. Perhaps you can’t connect your Huawei Mate 20 Pro with a Bluetooth device, or your phone pairs with a device but connection drops. Here, we are going to show you how to fix Huawei Mate 20 Pro Bluetooth issues.

See also: How to fix Huawei Mate 20 Pro Wi-Fi issues


Solution 1: Toggle Bluetooth and Airplane mode

The easiest solution is to turn off the Bluetooth of the device and turn it on again after some time. A small pause may get back the Bluetooth on a properly working state.

  1. Go to the quick menu of your device by sliding two fingers down from the top of the Mate 20 Pro screen.
  2. Find the Bluetooth icon and touch to turn it off.
  3. After ten to twenty seconds, turn on the Bluetooth again.

The process is similar for the Aiplane mode:

  1. Go to the quick menu again
  2. Turn the Airplane mode on
  3. Leave it on for a minute
  4. Tap the icon to turn it back off.

Solution 2: Soft rebooting the phone

The simplest solution to overcome the Bluetooth problems is to soft reset your device. This can do the trick for Bluetooth, but not just that. It can fix other issues related to mobile data, wi-fi or sluggishness of the phone. It will free up the memory as well and it will close background processes and apps.

  1. Press and hold the Power key.
  2. When the power menu appears, select the restart option.
  3. Wait as the device restarts.

Try pairing your phone with a Bluetooth device again. Bluetooth connecting takes some time so do not be impatient when the device is trying to pair.

Solution 3: Deleting Bluetooth cache

All the data of Bluetooth is stored in the cache and this may be corrupted. The result of this is that Bluetooth started creating problems. To delete the data in the cache, do the following:

  1. Go to Quick settings option, tap on the ‘Bluetooth’ icon, and turn it off.
  2. Go to Settings and select the ‘apps’ icon.
  3. Move your finger from the right or left and select the ‘all apps” tab and choose ‘Bluetooth’.
  4. Tap ‘empty cache’.
  5. After the process is complete, try to connect Bluetooth again. If the phone is not pairing, move to the next solution.

Solution 4: Deleting all pairing connections in Bluetooth

Sometimes deleting all other pairing devices may fix the issue. To remove devices you have paired, follow the steps below:

  1. Go to Settings and tap Bluetooth
  2. You will see the pairing devices with names; you need to hold each paring until the appearance of the action menu.
  3. Tap Forget device

Do this for all of the devices you paired before. After that, turn on the Bluetooth and try to connect the device.

If you have tried every software related solution, your phone surely has a hardware problem. Try to contact with a technical advisor.

Solution 5: Update the Software

It is very important to keep the software on your device up to date. You’ll get the new features and security patches, but not just that. A new version also brings bug fixes. That’s why it is so important. To update the software:

  • Go to Settings
  • Tap System
  • Now tap Software update

Solution 6: Factory reset

When it comes to factory reset, it is very important to create a backup first. A factory reset will delete everything on your device, and it will also restore the settings to the factory defaults. So, create a backup first, and when you are done, follow the steps below:

  1. First, you need to turn off your Huawei Mate 20 Pro.
  2. Hold buttons Volume (+) + Power for a couple of seconds
  3. Stop pressing the buttons when we see the brand logo
  4. Use the volume buttons to select the item from the menu – wipe data/factory reset and confirm by pressing the Power button
  5. Re-select Wipe Data/Factory Reset with the volume buttons and once again confirm the selection with the power button
  6. Press the Reboot system now item at the end to complete the reset process.

Once it is all done, you will have to set up your Huawei Mate 20 Pro as a new device.