How to Fix WhatsApp App Crashing Problem on Galaxy S5

By Bogdana

First Published on July 11, 2018 | RECENTLY REVISED

This article is 5 years old.

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WhatsApp now is the most convenient way to chat with friends. So if you face WhatsApp app Crashing Problem on Galaxy S5, its relay very annoying. Some Galaxy S5 users have reported that the WhatsApp on their phone is crashing when they are receiving multiple messages on one of the whatsApp groups. Also the problem occurs when users chat some personal contacts in WhatsApp.

However, if you are one among those who are facing this WhatsApp app Crashing Problem on Galaxy S5, then this post is for you.

WhatsApp App Crashing Problem on Galaxy S5

Steps to Fix WhatsApp app Crashing Problem on Galaxy S5

> Close all the background apps when you are using WhatsApp so that the processing power can focus mainly on WhatsApp. Another way to isolate the issue is to disable the bloat ware apps. You can also uninstall the apps that are not used much.

> Second step is to clear the app cache when using WhatsApp. To do this, navigate to Apps > Settings > Privacy > Delete personal data > Cache and Cookies > Delete. This step will make sure that there is no memory trash happening that might disturb the WhatsApp.

> You may also uninstall the WhatsApp and reinstall it. It will give a fresh start to work with the app again.

> If all these steps fail to solve WhatsApp app Crashing Problem on Galaxy S5, then the last step is to perform a factory reset. This process will erase all your phone’s data, so make sure that you create a backup of the phone’s data before proceeding with this step.