It’s been almost two and half months the HTC 10 is available to buy globally and it has created a great excitement among the users with its high-end features. The users reported several issues, including the HTC 10 overheating problem. If you have the same issue, try the solutions below.
Before you start with the solutions, keep in mind the device will get hot if you play a demanding game for some period of time. Also, the overheating issue can occur when using the phone while it is charging. Do you use a case for your device? Remove it because this can prevent overheating.
Read also: How to fix HTC 10 Wi-Fi connection problem
Potential fixes for HTC 10 overheating problem:
Restart the device first as this can solve the many issues in no time. Moreover, there is nothing to lose in this process. Press the Power button of your HTC 10 device for few seconds and tap on restart option. The phone will be restarted and now check if the issue is resolved. If your HTC device still continues to get overheated, move to the next methods.
Sometimes it is nothing but the SD card which is creating this issue. If the SD card has a conflict with your device system or if the SD card is faulty, it can cause the overheating issue. Take out the SD card and check if the device is still heating for no reason. If everything works fine, the SD card is the problem. Replace it.
A third party app too can be the cause of this issue. To be sure if this is the case, you need to put your HTC 10 in safe mode. Just press and hold the power button, next keep pressing the Power off button and it will bring you the option ‘reboot to safe mode’. Press Ok and your device will boot into safe mode. This mode disables all the third party apps. If your phone acts normally in this mode, you can be sure that it is third party app to create this overheating issue.
What you need to do next is uninstall third-party apps one by one until you solve the problem. Our suggestion is to start with the apps you installed recently.
Wipe cache partition on your HTC 10 device. To do so, press and hold the Power, Volume up, and Home buttons altogether. As you see the blue recovery text after the HTC logo appears on the screen, release all the buttons. Next, highlight the wipe cache partition option using Volume down button and select it using the Power button. When done, highlight ‘reboot system now’.
See is a software update is available. The updates bring bug fixes and improvements in performance, which is why it is so important to update the software. Go to Settings > System Updates > Check for new System update.
If you have tried all the possible solutions and still stuck with the same situation, factory reset is the final step that can fix the HTC 10 overheating problem. But remember to create a backup first because performing a factory reset restores the settings of your device to factory defaults and erases everything you have on your device. Here is how to perform a factory reset.
Go to settings > Backup & reset> Factory data reset and select ‘delete all’ which will delete everything from your device.
Now set up the device from scratch.
You may also read: How to fix HTC 10 camera issue