Recently, an issue with Windows Update was encountered by the operating system’s users, stating that their Windows update gets stuck at X%. This fact is not to be ignored, because updating the device is a very important process, where the users receive new features and security fixes.

When it comes to Windows Update, things go pretty smoothly and users have the complete control over the update process, as well. They are able to choose with updates they want installed and which of them to ignore, but with Windows 10, they feel like they have lost that kind of control over their own device. On top of that, users faced another problem: Windows Update getting stuck.

It was noticed that this issue started to appear quite often, usually the progress bar of the update is stuck at a certain number and the users see messages like “Downloading Updates 12%”. However, there is a probability that Windows Update is stuck, but the downloading is complete.

For this kind of problem, the user can take some steps in order to address it. First thing they should try is running the Windows Update Troubleshooter. Microsoft provides this program in order to fix the frozen update problem.

Another alternative is to restart Windows Update and in order to do that, the user has to open Command Prompt with Administrative Privileges. In the Command Prompt, the user needs to run the following commands: “net stop wuauserv” and “net stop bits”. Once this is done, the user needs to go to C:\Windows\SoftwareDistrbution and delete all files from the folder. After this is done, the PC should be restarted and the update service started again with the following commands: “net start wuauserv” and “net start bits”.

Another option worth trying is running DISM command. The first step is to open an elevated Command Prompt with Administrative privileges. After that, the user needs to type “DISM.exe /Online /Cleanup-image / Restorehealth” and press Enter to run the command. After closing the Command Prompt, the user can try to run Windows Update again.