Did you have the same experience with the volume control that does not work? I do not know how to fix it when one of them got stuck. Of course I panic and started poking at it I was confused whether to remove the case and open it to see if there is something that got caught up inside. Luckily it worked again on its own. That is not the smartest thing to do I fear that if that happens again I will be clueless and would not know how to fix it. Got any advice on how to prevent that from happening?