Samsung Galaxy S3 "Information Network Unavailable" message pops up

G

Guest

Visitor
Visitor
I just got a Galaxy S3 and put my sims card in it. Everything works but when I go to Samsung Apps, find an app I like then click on it the message "Information Network Unavailable" pops up. When I try to add an account like my gmail it says "Can't establish a reliable connection to the server." I know i have internet access/data. I fell like I have tried everything! Please Help!!
 

chevypowell

Administrator
Staff member
Administrator
This issue is caused by

This issue is caused by a Core Sytem host file (/etc /host) that is pointed to Google Server has changed the IP address, thus blocking access to apps

<b>May i ask , Does the Samsung App Store Works with another Sim card?</b>

If that is the cases:
>dial *#*#4636#*#* in the dialer

>You will be prompt with a testing menu

>click phone/device information

>Run ping test

>The drop down list select : GSM Auto (PRL)

>Click Turn off radio

>Restart



<b>If not</b>
>Navigate to settings

>Application Manager

>ALL

>Samsung Apps/Samsung Push Service

>Clear Cache and Clear Data

Read more on How to Fix Information Network Unavailable
 
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