Problems with Moto G4 being recognised by car kit


New Member
Hi - First post!!
My Moto G4 pairs with my Mazda CX5 without a problem and everything is loaded and works fine. Then, when I come back to the car after switching off it does not recognise my phone (no phone connected) then it says audio loaded but could not access phone profile.
I then reconnect manually and it will find it. It is on the list of paired devices on my car but will not recognise when I start up the car with my phone switched on.

My wife's Galaxy connects straight away so it is not the car

Any idea's? or has anyone suffered a similar problem?

Thanks for reading