Poor earpiece audio quality on Moto E 2015

Blingtron5

Member
Hello all,

I am experiencing a problem where I am getting frequent popping/crackling sounds while in a call and using the phone earpiece.

The volume is at a mid-level, not turned up too high.

So far I have tried checking "Turn on hearing aid compatibility" under call settings since it was suggested as a fix for a similar issue in another forum, but that didn't make any difference.

Is anybody else experiencing poor in-call audio quality?
 

Blingtron5

Member
It appeared it was a hardware defect on the Moto E 2015. I went to the warranty and I got a new phone today.

The problem is gone.
 
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