LG G2: Problems with the proximity sensor

Discussion in 'LG' started by Guest, Jun 3, 2014.

  1. Guest

    Guest Visitor
    Visitor

    When i am talking on the phone the light goes off as its supposed to,
    but while talking even if i move my phone slightly the light goes on again
    My problem is that in this state, the buttons on my screen are pressed by my ear
    and sometimes the call gets disconnected and some times starts pressing numbers on the keypad continuously making a long sound of a number being pressed,

    Is there a solution for this problem
     
    #2 Guest, Jun 3, 2014
    Last edited by a moderator: Mar 23, 2015
  2. Anonymous

    Anonymous Visitor
    Visitor

    Make sure the sensor of

    Make sure the sensor of your phone is clear of any spots, and if you screen protector is it overlapping the sensor a bit ?
     
  3. Anonymous

    Anonymous Visitor
    Visitor

    It is crystal clear and

    It is crystal clear and it has no screen-guard.
     
  4. Anonymous

    Anonymous Visitor
    Visitor

    Hmm,

    It seems to be a


    Hmm,

    It seems to be a problem within the software, an update should come for this
    Keep updating your firmware

    Meanwhile: Here's an app through which you can monitor your proximity sensing:
    <a>Proximity Kinetics</a>
     
    #5 Anonymous, Jun 3, 2014
    Last edited by a moderator: Mar 23, 2015
  5. Anonymous

    Anonymous Visitor
    Visitor

    Hey there,I saw your thread

    Hey there,I saw your thread and its not a defect its a function,so its not the software that's bad its the hardware,you have a buggy proximity sensor,take off the back cover then the upper frame plate,then on the top camera corner it'll be the second connection from the side and disconnect it,now restart the phone and try it it should work perfectly after this,you can now reconnect it and be set without the annoying problem
     
  6. Wace

    Wace New Member

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    I had this same issue. Verizon informed me that it was a "known" issue, and they replaced the phone.
     

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