How to fix the contacts not displaying when making call on BB Q10

Discussion in 'Other Android Phones' started by Guest, Jun 13, 2014.

  1. Guest

    Guest Visitor
    Visitor

    Whenever i make a call or receive a call, even though the number is saved on my mobile, i cannot see the name on the screen or the photo with which i saved them,
    Is there a fix for this ?
     
    #2 Guest, Jun 13, 2014
    Last edited by a moderator: Mar 23, 2015
  2. Anonymous

    Anonymous Visitor
    Visitor

    Hello roxxanne,

    This would be because


    Hello roxxanne,

    This would be because you might have a heavy list of contacts that is being synchronized with your Blackberry Q10, Just navigate to Contacts app, then tap Settings and there detach the accounts that you don’t want to extract contacts from, like Gmail, this should probably solve your problem

    Let me know, if it worked.. !!
     
    #3 Anonymous, Jun 13, 2014
    Last edited by a moderator: Mar 23, 2015
  3. Anonymous

    Anonymous Visitor
    Visitor

    I did, but still it

    I did, but still it isn't showing the contact's details when i receive calls,
    Is there anything else i can do ?
     
    #4 Anonymous, Jun 13, 2014
    Last edited by a moderator: Mar 23, 2015
  4. Anonymous

    Anonymous Visitor
    Visitor

    Hmmm,
    Roxxanne, this is probably the


    Hmmm,
    Roxxanne, this is probably the best troubleshoot procedure i can suggest:

    If your contacts have been saved on your SIM card, then sync it with blackberry protect, then you'll end with duplicates, then back them up and save them somewhere else safe and delete the contacts on your SIM. Now switch off your phone and remove your battery, put it back after 5 mins and restart, see if it helps you.
     
    #5 Anonymous, Jun 13, 2014
    Last edited by a moderator: Mar 23, 2015

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