How to fix not recieving email on blackberry q10

Discussion in 'Other Android Phones' started by Guest, May 17, 2014.

  1. Guest

    Guest Visitor

    Today I have updated my Q10 to the lastest version.As soon as I turned on my wifi no email was sending or receiving.When I turned off the wifi it began working because the Network mode is enabled by my carrier .What is causing the email app not to work while wifi is turned on?
  2. chevypowell

    chevypowell Administrator
    Staff Member Administrator

    Feb 9, 2015
    Likes Received:
    You must turn on data

    You must turn on data plan.
    turn off the Mobile Network option and Leave the DATA PLAN ON for email to start working on WIFI connection on the Q10
    #3 chevypowell, May 17, 2014
    Last edited by a moderator: Mar 23, 2015
  3. Anonymous

    Anonymous Visitor

    Thanks, It worked

    Thanks, It worked

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