How to fix google play store connectivity issue on

Discussion in 'Samsung Galaxy' started by Guest, Jun 18, 2014.

  1. Guest

    Guest Visitor
    Visitor

    I buyed my daughter a galaxy note 3 about 3 days ago
    It's connected to the internet, but i cannot connect to the play store,
    how to fix it ?
     
    #2 Guest, Jun 18, 2014
    Last edited by a moderator: Mar 23, 2015
  2. Anonymous

    Anonymous Visitor
    Visitor

    Hi there laura, congrats to

    Hi there laura, congrats to your daughter on her new mobile.
    This is probably happening because the date and time of the device has not been set to the current one, do it.
    If the above dosen't work, Go to settings, then Apps, then All, tap the three dots and finally hit the Reset Preferences option.

    This should solve it.
     
    #3 Anonymous, Jun 18, 2014
    Last edited by a moderator: Mar 23, 2015

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