How to fix google play store connectivity issue on

G

Guest

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Visitor
I buyed my daughter a galaxy note 3 about 3 days ago
It's connected to the internet, but i cannot connect to the play store,
how to fix it ?
 
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A

Anonymous

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Visitor
Hi there laura, congrats to

Hi there laura, congrats to your daughter on her new mobile.
This is probably happening because the date and time of the device has not been set to the current one, do it.
If the above dosen't work, Go to settings, then Apps, then All, tap the three dots and finally hit the Reset Preferences option.

This should solve it.
 
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