Have you bought Samsung Galaxy S7, the latest flagship from Samsung? Then you must be on cloud no. 9 by the amazing performance and features of it. The device is really good to make any of your tasks much faster with the added features and functionality. Nothing is flawless, so the same is true for this device as well. Some users of Galaxy S7 have reported that they are facing some issues with the latest device and Galaxy S7 screen won’t turn on is one of the problems people complain about.
According to the users, the phone goes black suddenly and is not turning on. If you are facing S7 black screen issue, here are the ways to fix it up.
See also: How to reset a frozen Samsung Galaxy S7
Potential fixes for Galaxy S7 screen won’t turn on:
Method 1# Force reboot
This is probably the first step you should try when you face any kind small or big issue on the Android device. Force reboot is a similar process of pulling out the battery and placing it back inside a device with a removable battery. In order to force reboot Galaxy S7, press down the power key and Volume down button altogether for about 10 seconds. If the problem is solved this way then great – no need to follow any other steps but if the device does not respond to this method, proceed to the next one.
Method 2# Charge the Device
Another reason of Galaxy S7 screen won’t turn on is the dead battery. Yes, might be the battery is fully drained and the phone went off. So, let your device charge for about 10-15 minutes and then try pressing the power key to see if the screen responds. In case the situation is still the same, then let it charge for another 10 minutes and perform a force reboot.
Method 3# Remove SD card
Corrupted or damaged SD card is also a reason of this S7 black screen issue. So, try removing the SD card and also the SIM card once after which perform the force reboot. Now, check if the problem is gone or its still there.
Method 4# Boot the phone in safe mode
Some rogue apps might cause this issue. If this is the case, then you need to boot the phone in safe mode which temporarily disables all the third party app. To do so, press down the Power key and hold it for few seconds till you see ‘Samsung Galaxy S7’ on the screen. Now release the power key and continues holding the Volume down key. Keep pressing it till the device completes rebooting. Once the reboot is done, you will notice Safe mode at the bottom-left corner of the screen.
Use your device for a while in Safe mode. If there are no issues, and everything works fine, then one of the apps is responsible for S7 black screen issue. Delete third-party apps you downloaded recently (when the issue appeared), or perform a factory data reset.
Method 5# Boot the device in recovery mode
In case you are unable to boot your Galaxy device in safe mode, go for rebooting it in recovery mode and wipe cache partition. For this, follow the steps below:
- Press and hold the Power, home and Volume up keys together for few seconds.
- As the screen shows Samsung Galaxy S7 logo, release the power key.
- After few seconds, you will notice Android logo on the screen, release the other two keys then and wait for 30-60 seconds.
- Now use Volume down button to highlight any option and select it using power key.
- This way highlight the ‘wipe cache partition’ and select it to perform.
- Next go for ‘reboot system now’ and it will take a while to complete the whole process.
Once your Galaxy S7 is rebooted in recovery mode, it might come back to the working condition.
Any of these methods can solve Galaxy S7 won’t turn on issue, but in case the issue still persists, might be it is happening due to a hardware fault. Contact the store or your carrier and ask for a replacement.