Every Samsung Galaxy S series is incredible, and the S20 and S20 Plus are the actual proof. Everything is there, from features to design. However, no matter how great S20 is, it is not protected from the issues. When a phone as powerful as this one won’t turn on, the reason can be either some minor software bug or the hardware. It’s hardly something in between. Here, we are going to share a few simple tips that could help you put things into motion if your Samsung Galaxy S20/S20 Plus is not turning on.
Things to do if your Samsung Galaxy S20/S20+ is not turning on
When the phone doesn’t turn on, there are not many things you can try. Fortunately, in most cases, one of the tips below works. Let’s dive in.
Try charging your phone
You need to make sure that your S20 has a sufficient charge. So, connect it to the charger, wait for a couple of minutes, and then try to turn your phone on.
Also, when charging it, make sure the charger and the cable are in excellent condition. It is best to use the original charger, the one that came with your smartphone. In addition, pay attention to the charging port. If the charging port is dirty or full of debris, clean it properly and then let your device charge.
The next thing that can work is the force restart. It can be a success for phones that stopped responding and turned off due to a firmware crash. To force reboot your Samsung Galaxy S20/S20+, press and hold the power button and the volume down button at the same time. Keep holding the controls for a couple of seconds (it usually takes somewhere up to 10). Release the keys when you see the Samsung logo on the screen.
Connect the phone to the charger and try a force restart again
If you tried the force restart, but nothing happened, connect your phone to the charger and leave it for about ten minutes. Again, press and hold the power button and the volume down button. Keep holding the buttons until you see the Samsung logo on the screen. In most cases, this will fix the issue, and the phone will turn on.
The only thing left for you to try is performing a factory reset using the physical buttons. But it would be best if you thought this through. Since you can’t turn your phone on, you can’t back up the data. In other words, you are risking losing all of your data.
Here is how to perform factory data reset using physical buttons:
- Press and hold the Power/Bixby button and the Volume up button
- Next, press and hold the Power key
- The Android logo should show up on the screen, and once it does, release the buttons.
- The Android recovery menu will appear.
- Use the Volume down key to navigate and select the option “Wipe Data/Factory reset.”
- Press the Power key to confirm the action
- Use the Volume buttons to select the option Yes, and the Power key to confirm
- Wait for the factory reset to complete, and when it does, select the option “Reboot System Now.”
If you tried all of the above, but nothing works, it is a hardware issue. Take your device to the Samsung Service Center.
You may also read: How to enable Blue Light Filter on Samsung Galaxy S20