If your PS4 won’t connect to your Wi-Fi network, you won’t be able to access some of the best features this console has to offer including multiplayer gaming. Here, we are going to share a guide with some tips and possible solutions, so give them a try. Without further ado, let’s see what to do when PS4 not connecting to Wi-Fi.
See also: How to fix PS4 CE-34788-0 error
PS4 not connecting to Wi-Fi – Ways to fix it
There are several things you can do that may help you fix the problem, and we are going to list them below.
- First, make sure that PSN (play station network) is up and running. You can check that by clicking on this link.
- Can other devices that you own connect to Wi-Fi? If they can’t, restart your modem and router.
- Restart your PS4
- Make sure you entered the correct Wi-Fi password on your PS4 – navigate to Settings > Network > Set up Internet Connection > Use Wi-Fi. Now select Easy and then choose your network and enter the password.
- Make sure that your PS4 is placed near the router and if it isn’t, move it closer.
- PS4 DNS settings – Go to Settings > Network > Set up Internet Connection. Depending on how you are connecting select Use a LAN Cable or Use Wi-Fi. Next, select custom and then choose your network. After that, choose Automatic, then choose Do not Specify, and then select Manual. Next, choose Primary DNS and enter the following: 22.214.171.124. Now choose Secondary DNS and enter the following: 126.96.36.199. Choose Next, then choose Automatic, and then choose Do not use.
If nothing seems to be working, reset your PS4 to factory defaults.