If you’re running Android O on the Nexus 5X or Nexus 6P you probably got an OTA update that told you to fix Android Pay. And if you tried to download the update (OPP2.170420.019), there’s a big chance that it has failed to complete while attempting it.
The cause of the issue remains unknown but here’s some details about this failure.
If you find yourself among the people who updated directly from Android 7.1.2 N to latest Android O, your device is trying to run Android O with Android Nougat’s infrastructure which lead us to the root of the problem.
To fix the issue, you must flash the Android O factory imagine, and after that you must choose the beta program to receive the update because those who flashed the factory image from Google directly had no trouble receiving it.
Now we are facing another problem which is causing Google’s applications to force-close. We tried to download other version of the apps from websites other then Google Play onto an Android O-powered device but there was no use. This problem comes from the apps that have not yet been generally released (SDK) which are apparently preventing apps from being updated to release versions.
In order to fix the problem you have to face a little bit of trouble but here are some steps to help you through that process:
- Downgrade your smartphone back to Android N
- Find and install any app installs from the Google Play Store
- Re-enter the Android O Beta Program
We hope you’ve avoided the problem and we would like to know what steps were you following in order to succeed and how the Android O update it’s running for you.
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