Microsoft is one of the most respected tech companies in the world, and that’s a fact. When computers and other related technologies came into being, Microsoft was right there to pioneer it. However, as with any company that has a large spectrum of products, some of them are bound to be less popular than others. And, on top of that, almost all of them encounter problems from time to time. So don’t think that the Microsoft Surface Pro line is a poor quality one, it’s just that we now know to what extent its problems go.
If you’re not familiar with the Microsoft Surface Pro line of products, allow us to fill you in on it real quick. The Microsoft Surface Pro line is made up of hybrid tablets, which means that these devices can also double up as laptops if you just attach a keyboard to them. And there are keyboards made especially for them that you can buy separately and use, so there’s that. But all things considered, all the tablets within Microsoft Surface Pro line will cost you a pretty penny (or more). They are quite expensive devices, to the extent that Microsoft is now actually giving out loans to people to buy them.
Trouble in Paradise
So you wouldn’t expect something as expensive as a Microsoft Surface Pro tablet to be so bad that people have to return it, but that happens more often than you think. A survey among Microsoft Surface Pro users revealed that about 25 percent of them struggled with the devices. And now a leaked chart from Microsoft tells us that 17 percent of users returned it during its launch period, and then the numbers dropped somewhere around a steady 10 percent each month.