Technobezz

Microsoft Devices have Failed in Reliability According to Consumer Reports

The FDA’s annual Consumer Report has removed its “recommended” suggestion for Microsoft Surface devices. According to the report, the Microsoft Surface Tablets and Laptops have higher breakage rate compared with other devices.

The Consumer’s Report

90,000 people who own tablets and laptops were surveyed for the report. The statistics estimated that 25 % of Microsoft Surface laptop or tablet owners answered back that by the second year of ownership they started to experience problems with their device.

Reliability is important

Most of us read reviews before purchasing an object and that is especially the case when the object is a technological device. Jerry Beilinson, the electronics director at the consumer goods test publication explained recently in an interview that those who are concerned with duration (how long a device will last), they should really buy brands with higher reliability.

Microsoft fights back

The American corporation disputed the study and said that their products and their return and support rates are not well represented in the Consumer Reports. The Consumers Report responses included affirmations in which the owners complained about the devices freezing or shutting down unexpectedly.

The report announced that Apple deliver the most reliable devices.

Microsoft Surface devices

The Microsoft Surface devices first entered the market back in 2012. From then onwards, the company released many Surface tablets and laptops, included the most recent Surface Pro. These products are very important for Microsoft as they represent the company’s face.

The lack of experience is the problem

According to Jan Dawson, chief analyst at Jackdaw Research, the Microsoft company has entered many fields, very fast and their lack of experience could have caused the manufacturing troubles.

The reliability of the Consumer Report is very high as it has been carried out annually since 1952.

More on this topic

Best Electric Pressure Cookers in 2020

A pressure cooker is a useful cooking appliance as it can reduce the cooking time by up to 70%. They work by raising the boiling point of water inside them

Best Vacuum Sealers in 2020

Cooking at home can be fun and entertaining for the entire family. With the help of the best vacuum sealers, you can save time while keeping most of your kids’

Best Food Processors of 2020

Food processors have been in the market for a long time now and with newer and better technology these days, you get far more value and versatility in these appliances.

Best Phablets To Buy In 2020

Do you find a tablet too big for your needs and a phone too small? Well then, a phablet is the perfect device for you. These huge phones affectionately known

Best Smartphones under $100 to Buy in 2020

Flagship smartphones from the top OEMs are quite expensive, but there are also many affordable. There are plenty of good options in this range as well. Motorola has plenty of

Leave a Reply