One of the attractive things about iPhone 7 is its new color options. Apple has never released some of these colors. iPhone 7 matte black and jet black has becoming users favorite color for iPhone. Getting iPhone 7 series with jet black color wasn’t easy because it was always out of stock.
The jet black version of iPhone 7 series has a gorgeous and classy look with its glossy display, but it’s susceptible to sweat and scratch. But, instead of getting a complaint about the jet black version, Apple got it from the matte black users. They complained about the chipped paint issue on their iPhone 7 matte black.
In a thread on Apple’s support forums, user Phirsisch writes:
The paint at the back of the iPhone started to chip off very heavily. First there were some bubbles building up and then when I put the iPhone on a table the paint chipped off completely. I was at an Apple Store complaining about it but they didn’t know how to classify my case so I didn’t get a new phone for free. But the Apple Support hotline helped me out and asked me to send pictures of my phone. These pictures now have been sent to the engineers in California and I’m waiting for feedback…
Actually, this issue has been coming since last November, but this week the complaining increased. Many users spoke up about it on the forums about how bad the paint quality on iPhone enclosure is.
….when I take off the casing, and notice there is something at the edge of the phone body next to UP Volume button. At first I thought it just the dust. I try to wipe it using microfibre cloth as usual. Until I look closely it is the metal part of the body. It seems that the black anodised paint had been chipped off from the phone body. I am really disappointed with what happen to the phone because I was using it very careful
The similar issue
Back in 2012, the similar issue came to iPhone 5. A guy named Alex sent an email to Phil Schiller regarding the scuffs, scratches, and marks on his iPhone 5 black. Other users reported the same issue through Internet forums. In responding to Alex’s issue, Schiller gave a pretty short and simple statement.
“Any aluminum product may scratch or chip with use, exposing its natural silver color. That is normal.”
Do you have the chipped paint issue on your iPhone 7 matte black? Maybe you should wait for the official statement from Apple and hope they will give the solution for it.