iMessage is an app by apple which lets the Apple users, be it iPad, iPhone, iPod or a Mac, to see messages across each other. This app uses data to send messages and is a great feature to send free text and multimedia messages. The only drawback is that it can be used with only Apple.
Now there can be situations when this app starts behaving strangely and you are unable to use the iMesssage app on your iPhone 5. So in this post we are trying to suggest you some fixes for this iMessage issues on iPhone 5. But before you go about reading the solutions for the iMessage issues on iPhone 5 just make sure that it is actually a problem at your end and not at the contact’s end. To check so, just send a message to some other contact. If the iMessage app works properly with that contact and any other contact then it is a problem with the receiver’s end.
First of all please note that if there is a blue bubble against the message that you’ve sent then it means that the iMessage worked properly and the message was sent using the iMessage app. But if you see a green bubble then it means that your message has been sent but your regular cellular plan was used to send the message. So this means that the iMessage couldn’t work properly. So the Green bubble is when you need to be concerned and when you can know that there are some iMessage issues on iPhone 5. So here are the possible fixes for your problem.
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Fixes for the iMessage issues on iPhone 5
Turn off and then Turn on again
The easiest fix to try is to just turn off the iMessage app and then turn it on again. You can do this by going to Settings and then Messages. In the menu tap on the iMessage and turn it off.
After this just hold the power button and you’ll be able to see ‘Slide to power Off’. When you see this, just slide to turn off your iPhone 5. After this turn on the device and then turn on the iMessage app just like the way to turned it off.
Now check if that was able to solve the problem. In many of the cases this small fix was able to solve the problem.
Setting up iMessage
Now there can be cases when the reason for iMessage not working properly is that the iMessage app is not set up correctly. To set up iMessage again just go to Settings and then Messages. After this tap to open ‘Send & receive’ and you’ll be able to see a list of phone numbers and e-mail addresses which are actually configured to send and receive the messages through iMessage from your iPhone 5. Now look for an option as ‘Start New Conversations From’. If you can’t find a check against your phone number then just tap and activate iMessage on your phone number.
The iMessage works with a Wi-Fi network or using the data of your cellular connection. You should either have Wi-Fi or should have the data turned on for letting the device connect to the internet and work properly as it should.
Sign out and then sign in
One more thing that you can try is to just sign out from the Apple id in the iMessage app and then sign in again. You can do this by going into Settings and the Message. After this open the ‘Send and receive’ option and there you can see your Apple ID. So once you see it just sign out from it and then again sign in after a couple of minutes. Now again try using the iMessage to see if the iMessage issues on iPhone 5 is solved.
Update the phone
There are numerous situations when most of the problems with the device were because it was running on an outdated software. So just update your iPhone 5 and then try to see if the app works.
To update the phone go to Settings, then ‘General’ and then ‘Software Update’. Here you can just check to see if there is an iOS update available for your device. If it is available, then connect your iPhone 5 with the personal computer and update it using the iTunes. Once the update is done then check to see if the problem has been solved.
Reset Network Settings
It might be that the iMessage issues on iPhone 5 is related to the mobile network. So one more thing that can be tried is try resetting the network and restoring it to the factory state. To do so, go to ‘Settings’, then ‘General’ and then select ‘Reset’. Here select ‘Reset Network Settings’ and then confirm when asked. This will delete everything related to phone network including Wi-Fi passwords. So please note them once you perform this reset.
If none of the possible fixes have worked for the iMessage issues on iPhone 5 then the last resort is to take it to the official Apple service.