The Samsung Galaxy S6 is Samsung’s latest devices. It is packed with a host of features such as a 5.1-inch screen, a 1.5 GHz quad-core processor, 3 GB RAM and a 5-megapixel camera which makes it popular among users. However, it comes with a few issues and one of the intermittent ones is in the Wi-Fi connectivity of the device. There are a lot of potential problems which can cause your phone to not get connected over Wi-Fi so here are a few situations and their corresponding troubleshooting steps.
Read also: How to block calls on Galaxy S6
Cannot connect to Wi-Fi:
It has been found that there is a bug in the Android 5.0 lollipop operating system. Simply take out the external memory card of the device, restart the device and try connecting back. This simple step has been able to resolve the issue for a few, but if it hasn’t for you then read on.
Wi-Fi slow or connection drops frequently:
A very common problem is where the Wi-Fi strength is too low and drops off suddenly. There can be a number of reasons for that, so try these steps:
- Go to Settings > Wi-Fi and long press on the network and tap on forget network. Reconfigure the network again.
- Or simply use a Wi-Fi analyzer to check if the network is very busy. Switch to a new network if it is so.
Authentication is a process in which the network verifies the device that is trying to connect to it with the use of a password. The very obvious solution is to double check the password when you are typing it in.
Even so if it fails to connect to a network despite giving the right password, switch off the Wi-Fi from your device and then turn on the Airplane mode on. Now connect to the Wi-Fi while you are Airplane mode to see if it resolves the issue. Finally, disable the Airplane mode so that you can receive calls and texts.
Cannot find available Networks
If the Galaxy S6 is not connecting to the network check with other devices to see if the network is actually working. If a lot of devices are connected to it, disconnect a few of them as few Wi-Fi routers can only allow a limited number of devices to connect.
Connected to Wi-Fi but cannot surf the Internet
For this issue, it is more likely that your router needs a restart. You need to unplug the power cable from the back of it, wait for 15 seconds before plugging it back in. This procedure is known as performing a Hard Reset on the router. If it still doesn’t connect try to follow the same procedure on the phone, i.e. switch it off, remove battery and press and hold the power button for 15 seconds before turning it back on.
Galaxy S6 notifications do not sync in when connected to Wi-Fi
It has been noted that mail apps do not sync in when connected to Wi-Fi. Ensure that you check your Wi-Fi connection speed using a 3rd party software or simply disconnect a few devices from the network, which has been making it congested as the network being slow, syncing may be a problem. Also, ensure that the Auto-Sync feature is enabled on your device by going on to Settings>Sync>check Auto-Sync on.
Galaxy S6 keeps on turning off features which include Wi-Fi when in sleep mode
Problems have been reported that the battery percentage is not known or the Wi-Fi is simply turned off in sleep mode and one has to turn it back on manually. In that case, you need to perform a factory reset on the phone’s firmware. Here are the steps on how to do it:
- Switch off the device and press and hold both the volume keys and the Home Screen.
- A blue screen appears which is the data recovery screen, where you need to use the volume keys to navigate to ‘Wipe Data/Factory Reset’ option.
- Confirm ‘yes’ to ‘delete all user data’ and press the power button again.
- Wait for the process to complete until you see a message ‘Data Wipeout Complete’.
- Press the power button to restart the phone, which is back to factory condition i.e. the condition as and when it was purchased, so that it can boot up to its normal mode.