A new fingerprint sensor failure is now being reported with the Google Pixel 3 and 3 XL. Evan, as Google grapples with one defect, reported to it on its smartphones the Google Pixel 3 and Pixel 3XL, another one crops up. We reported the last issue just a day ago and today we have one that’s related to the voice calls not being heard or some strange sounds heard during a call. Today, Google Issue Tracker has many users complaining about the biometric fingerprint sensor being unresponsive and the failure rate could be as high as 40%.
Not Clear if it is a Hardware or a Software Issue
As of now, there has not been any official reaction from Google. Therefore, it is hard to say if the issue of the fingerprint sensor not unlocking the phone each time the user attempts it has to do with the hardware or the software. If it is hardware, Google has to go back to the manufacturers and if it is the software then look inwards at its Android team to solve the issue.
From the posts on the Issue Tracker site, it emerges that some users tried to find out if there is any similar issue with the predecessor model, Google Pixel 2 as well. They have found it works perfectly well in the older handsets.
Google Generally Prompt with Updates
In the past and recently too, whenever issues of this nature have been reported, Google has come up with the software updates to resolve the issues. At least whatever issues were raised till October have been sorted out in November. Now there are still some unresolved and this one gets added. It is now over to Google and the team to come up with the fixes so that the Pixel phone users are relieved of the stress.
The difficulty with this fingerprint sensor not working 100% of the time could be irksome to many users. They may be busy with something but may just check if any notifications are there. They could just pick the phone on one hand and use the fingerprint to unlock the screen and check and put the phone away. If the phone does not unlock, even if it is once in 3 or 4 attempts, it does irritate the person. It causes a distraction from the more serious work they may be busy with.
Let’s hope this issue is sorted out by Google soon.