Google is reportedly working on a new messenger app project that will have artificial intelligence know-how and chatbot technology to compete with Facebook and others.
“For its new service, Google, a unit of Alphabet Inc., plans to integrate chatbots, software programs that answer questions inside a messaging app, the people familiar with the matter said. Users will be able to text friends or a chatbot, which will scour the Web and other sources for information to answer a question, those people said. It is unclear when Google will launch the service, or what it will be called. Also in doubt is whether the new approach will be more successful than the company’s prior efforts. Users typically join messaging services because they know other users; Google has struggled to create such network effects with both Hangouts and Messenger.”
VP of Communications Google, Nick Fox has led the team, which has been working on the new service for at least a year. On the new messenger app, the users will be able to send questions as text messages. A chatbot will then respond to the question. It’s possible that third party chatbots could be allowed to run on the service and Google would direct users to specific ones.
Facebook has announced their digital assistant on Facebook messenger, called M, and Google doesn’t want to miss out the competition. There is no information yet when they are going to release it.
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