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How To Get A Google Play Store Refund

Do you very frequently buy apps, games, movies, and ebooks from the Google Play store? Well, then you are a pretty active buyer. It is also important to know how to get a Google Play Store refund. There might be a time when you will not be happy with your purchase and wish to get the refund. Here in this article, we have explained how to get a Google Play Store refund, so have a read to know the process in detail.

See Also: How to create a Playlist in Google Play music

How To Get A Google Play Store Refund

The process is almost same for all kind of stuff such as app, games, movies, ebooks etc. But the process varies a bit, so we will discuss them one by one.

How To Get A Google Play Store Refund: Games and apps

Method 1:

According to the policy of Google Play store, if the buyer is not happy with their purchase he or she can return the item within 2 hours of purchase, they are entitled to a full refund. This policy is very simple. However, to claim the refund you need to follow some steps. The step by step process is here.

  • Open the Google Play store app in your mobile first.
  • Tap on the three horizontal lines at the top right corner that will offer access to the menu settings.
  • Select Account and then go to the ‘order history’.
  • Next, search for the app or the game that is to be refunded and then Tap on ‘Refund’.
  • Follow the on-screen instruction and the purchase will be returned and your money will be refunded.

How to get a Google Play store refund

Method 2:

This method comes to use when you are not satisfied with the purchased game or app and two hours have passed already. The refund button won’t be available. So you need to contact developers for a refund. Here is how to do that.

  • Open the Google Play Store
  • Go to Account by tapping on the menu at the top right corner and next choose Order history.
  • Search for the app or game which is to be returned and tap on ‘View’.
  • Get to the down to get the Developer option and select the option ‘send mail’.
  • Here, explain the reason politely why you want to refund the purchased app or game. Things will depend on the developer completely.

 

How To Get A Google Play Store Refund: in-app purchase

Method 1:

You can get a refund for the in-app purchase as well but it is to be done from your browser. The process is here. But ensure you do this within 48 hours of your purchase.

  • Visit the link https://play.google.com/store/account from your browser first.
  • Next, sign in with your Google account and fill out the available form there.
  • It will ask your order number that came along with the purchase in your email id.
  • The process will be handled then hassle free.

How to get a Google Play store refund

Method 2:

If you are not happy with the purchase and 48 hours have already passed then there is no way to refund other than contacting the developers. Here is how to do that.

  • Open the Google Play Store app.
  • Go to Account by tapping on the menu at the top right corner and next choose Order history.
  • Search for the app or game which is to be returned and tap on ‘View’.
  • Get to the down to get the Developer option and select the option ‘send mail’.
  • Here explain the reason politely why you want to refund the purchased app or game. That’s it and things will depend on the developer completely.

Note: If it is a subscription that you want to return then ensure to cancel the subscription also by going to menu> Account and Subscription in the Google Play Store.

 

How To Get A Google Play Store Refund: Movie, music, ebooks, TV shows

In order to be eligible for full refund ensure you have not played the shows, music or else have not downloaded them. You can return them within 7 days but it is to be done from the browser.

  • Visit the link https://play.google.com/store/account from your browser first.
  • Next, sign in with your Google account and fill out the available from there.
  • Tap on the option ‘order history’ and search for the content that is to be returned.
  • Tap on the three vertical lines to open the menu settings and select again ‘Report a problem’.

How to get a Google Play Store refund

  • Select the relevant option and explain the reason for return in the required field.
  • Tap submit and wait for the refund.

 

See Also: How to buy music from Google Play

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  1. NEWT ANTHONY April 4, 2019
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