As you know, any app you have installed on your Android smartphone can start to act strangely, including Viber. Issues such as freezing and crashing are common, but with just a few simple workarounds you can eliminate this problem, and the app will work smoothly again. We know how much you love Viber and how annoying any issue that appears may be, so we have prepared a few potential solutions. Without further ado, let’s see how to fix Viber issues on Android.
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How to fix Viber issues on Android
When having issues with any of your apps, one of the first things you need to do is to check if an update is available. To do that, open the Play Store application on your Android, tap on three horizontal lines to open the menu. Tap on “My apps & games” and in the “Installed” section find Viber. See if there is an update and if there is tap Install.
Restart your smartphone
The easiest way to free up the memory and get things in motion is by restarting your device. As you probably know, the apps along with their processes will run in the background if you don’t close them properly, and all that has a huge impact on the memory. Your device will slow down, and the apps may start to misbehave. So, press and hold the Power button and when the power menu appears, tap Restart.
Clear cache and data
When it comes to apps issues, clearing the cache and data is among the most effective solutions. To clear the cache, go to Settings, tap App Manager (Application, Application Manager, etc. depending on the device), find Viber, tap on it and then tap on Clear cache. If this doesn’t solve the problem, you can clear the data as well, but keep in mind that the data app stored will be deleted. Again, go to Settings > App manager > Viber and tap on Clear data.
Delete the app and install it again
If nothing else works, it’s time for a fresh install.First remove Viber. To do that, navigate to Settings > App Manager, find Viber, tap on it and tap Uninstall. After that, open the Play Store, type Viber in the search box, and install it again.
We hope you found these solutions useful and that Viber run smoothly, without any issues!
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