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How To Fix “Unfortunately Contacts Has Stopped” Error Message On Samsung Galaxy S3

by / July 6, 2018/ Android, How To/

Though Samsung Galaxy S3 is a feature-packed smartphone, it has a huge number of flaws and “Unfortunately contacts has stopped” error message on Samsung Galaxy S3 is one of them. Some users reported that their Galaxy S3 was running on Android 4.3 and after updating their phone, they are not able to add any new number to the group contacts. Whenever they try to add a new contact, it shows “Unfortunately contacts has stopped” error message on Samsung Galaxy S3. There are solutions for this issue and following them you can easily get rid of the problem soon. The fixes are explained below.

See also: How To Solve Error Message “Index Service Has Stopped” Problem On Galaxy Note 3

 

Potential fixes for “Unfortunately contacts has stopped” error message on Samsung Galaxy S3

 

Unfortunately Contacts Has Stopped

“Unfortunately Contacts Has Stopped” Error Message On Samsung Galaxy S3

Here are some possible fixes for the “Unfortunately contacts has stopped” error message on Samsung Galaxy S3, and you can follow them one after another.

1. Clear Cache and Data

Clearing the cache and data of Contact can easily fix up the issue for you. Here is how to do that.

  • Open Settings.
  • Tap Application Manager.
  • Select All tab.
  • Choose Contacts and then Clear Cache.

By selecting Clear Data, it will remove all the changes that you have made to some of the app’s settings. So selecting Clear Data is optional, but it may solve the “Unfortunately contacts has stopped” error message on Samsung Galaxy S3.

  • Choose Phone after going back to the previous menu.
  • Now tap Clear Cache and Clear Data.

2. Change date format

Since changing the date format will not create any further problem,  you can try the following steps to change the date format to 24 hours and see if it makes any difference:

Go to Settings > More > Date and Time and then change the format to 24 hours.

inside-galaxy.blogspot.com

inside-galaxy.blogspot.com

3. Delete rough apps

Boot your phone into Safe mode and see if the problem occurs there. If not, then a third-party app is the culprit. Exit Safe mode and recall the app that you installed prior to this problem. Delete it and see if still the problem occurs.

To boot Galaxy S3 into safe mode,

  • Power off the device completely
  • Next, press and hold the Power button till Samsung Galaxy S3 logo appears on the screen
  • As you see the logo, release the power button and immediately hold the volume down button
  • Continue holding the volume down button till the phone complete rebooting
  • Once completed, it will show safe mode on the bottom left corner of the screen.

 

4. Factory reset

If you are facing problem to locate the third-party app which is causing this problem, or if you have tried all the possible solutions but did not get any result, then perform a Factory reset. It will delete all the corrupted data, including your phone’s all data. So do not forget to backup the important files.

Once you have backup all the data, go to Settings >Backup & reset > Factory data reset and it will erase everything from the device.

 

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Leave a Reply

8 Comments

  1. Zohaib Jahan March 5, 2016

    Need your help I did following but still problem exists please guide if you solved this error permanently
    – I moved all contacts to Phone Memory
    – I deleted cache of Contact Manager
    – I deleted app data of Contact Manager
    – Did Factory Reset
    – I deleted all contacts from SIM/Gmail/Phone etc. and then exported to Phone Memory (Total Contacts: ~500)
    Still no luck! It is really really annoying, contact manager often stopped working (~10 times a day) and it takes 15 minutes to start working to normal.

    Reply
    • Adity Bera March 6, 2016

      Can you try disabling your Google+ from Settings > Apps > All > Google+ > uninstall updates > Disable

      Reply
  2. Arvind Anumala March 18, 2015

    You are amazing… It worked!!
    😀

    Reply
  3. Adrienne Boswell March 5, 2015

    Here’s what I did and it apparently worked on a ZTE from MetroPCS:

    On my phone, contacts is under People.

    1. Get app info for People
    2. Clear cache – wasn’t able to do that
    3. Clear data – I know it’s all backed up, so I did that
    4. Force stop
    5. Reboot – Contacts still stopped
    5. Reboot in safe mode
    6. Reboot

    Problem went away!

    Reply
    • francis April 12, 2015

      How to reboot ????

      Reply
  4. Tony February 21, 2015

    Thank you. I was able to remove the responsible 3rd party app after running, without issue, in safe mode

    Reply
    • bkat2d11 February 27, 2015

      What was the third party app you removed?

      Reply
  5. jagruti December 25, 2014

    thanks

    Reply