If you purchased Samsung Galaxy S7, you’ve made an excellent choice because this is one of the best devices on the market, powerful and super fast. However, that doesn’t mean you won’t face any issues while using it. The apps you have installed will run smoothly most of the time, but issues such as lagging, crashing and unresponsiveness are pretty common. Here is how you can fix Samsung Galaxy S7 apps freezing and crashing issues.
See also: How To Fix Samsung Galaxy S7 Wi-Fi Issue
Solutions for Samsung Galaxy S7 apps freezing and crashing issues
Solution No.1: Restart your device
The best way to start solving this issue is by restarting your device, especially if you didn’t recently. A memory glitch and tons of apps that are not properly closed can be the cause of the problem. Once you restart your device, the applications and various processes that are running in the background will be closed and you will free up the memory. To restart your Galaxy S7, press and hold the Power button and when the menu appears tap Restart.
Solution No.2: Update the apps
You need to make sure the apps you have installed are up to date. To do that, open Google Play, and tap on the three horizontal lines in the top right corner. Next, tap My apps & games. Tap Update All.
Solution No.3: Clear cache and data
If you are experiencing lag, unresponsive, or crashing issues when you are using a specific app, you can fix the problem by clearing app’s cache and data. Follow these steps:
- Navigate to Settings
- Tap Applications
- Tap Application Manager
- Tap “All” tab
- Find the app you are having issues with and tap on it
- Next, tap Clear Cache and Clear Data
- Restart your device.
Solution No.4: Reinstall the app
Again, if the issue occurs only when you are using a specific app, delete it from your device and install it again.
To uninstall the app from your Galaxy S7:
- Go to Settings
- Tap Applications
- Next, tap Application manager
- Find the app you wish to remove and tap on it
- Tap Uninstall
- Tap OK
When you are done, go to Google Play and download the app.
Solution No.5: Wipe cache partition
You can address a wide range of issues on your Android, including this one, by wiping cache partition. Here is what you need to do:
- Turn off your device
- Press the Power button, the Home button, and the Volume Up button at the same time
- Release the Power button when you see the Samsung logo
- Once the Android logo appears, release the Home button and the Volume Up button
- After a few seconds, you will access the Recovery menu
- Use the Volume down button to highlight “Wipe cache partition” and select it with the Power button
- When this is completed, highlight “Reboot system now” (sometimes it is already highlighted)
- Press power button to select it
- Your device will reboot.
Solution No.6: Update the software
You need to make sure the software on your Galaxy S7 is up to date. To do that, go to Settings > About and tap Software Update.
Solution No.7: Factory reset
In most cases, users successfully solve Samsung Galaxy S7 apps freezing and crashing issues with one of the above-mentioned solutions. If you tried them all and still experiencing the same problems, you can start from scratch. You can do that by performing a factory data reset. It will erase everything you have on your device, your apps, personal settings, and your data. Before doing this, create a backup. To factory reset your device:
- Go to Settings
- Tap Backup & Reset
- Tap Reset phone
- Your device will reboot and you will have to set it up from scratch.