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How To Fix Huawei P9 Bluetooth Issues

A lot of our readers have been looking for solutions to fix Huawei P9 Bluetooth issues. For those who use wireless headsets and connect their phone to their car using Bluetooth, it is very annoying when the phone’s Bluetooth does not work as expected. While some of our readers are talking about not being able to establish a Bluetooth connection at all with other devices, others find the Bluetooth connection to work fine with some devices while it doesn’t work with other devices.

Before we proceed to fix these issues, it is important to find out where exactly the problem lies. The problem can be on your phone or on the Bluetooth device you wish to connect to. Software malfunctioning, bugs, misbehaving apps and physical damage on the phone are some of the reasons for the Bluetooth service to not work as expected. We have a few solutions that can help you fix the problem. While some of the solutions are easy, as we proceed to further solutions, you will find that troubleshooting your P9’s Bluetooth problem will get more complex.

Make sure that your troubleshooting begins by identifying that the problem is actually with your Huawei P9 smartphone and not the Bluetooth device you are trying to connect to. To check this, you must try and connect the device to another smartphone and see if the connection is established successfully. At the same time, try connecting your P9 to other Bluetooth devices and check if it can connect to other devices successfully or not. This will help you find out if the problem lies with the phone or just one Bluetooth device that does not connect as expected. Once it is established that the problem is on the phone, proceed with the following solutions.

See also: How to use your fingerprint to take photos on Huawei Mate 8

Solutions To Fix Huawei P9 Bluetooth Issues

Toggle the Bluetooth

Sometimes, all you need is to switch off the Bluetooth connection and switch it on so that it can work properly. If you find it difficult to connect to a Bluetooth device, then follow these steps:

  • Pull down the notification shade on your P9 and tap on the Bluetooth icon to switch it off.
  • Wait for 5 seconds and switch it on.
  • Allow it to search for the available devices and connect.

Check if this solves your problem.

 

Restart your device

More often than not, the solution lies in a simple restart. Since restarting your device helps the phone refresh its settings and software, any glitches that may be keeping it from connecting to your Bluetooth device can be fixed.

  • Switch off the Bluetooth service by pulling down the notification shade and tapping on the Bluetooth icon.
  • Press and keep holding the Power button on your device that will bring power menu on the screen.
  • Next tap on Restart and it will start restarting your phone.
  • Once your phone restarts, switch on the Bluetooth service and allow your phone to look for the available devices.

If your phone is able to connect then your problem is solved right here and you can enjoy using your phone as usual. But if the problem is not fixed or if the issue recurs too frequently and you have to restart your phone very often then try the next solution.

 

Remove All Bluetooth Connections

Most of the times, our phone’s Bluetooth has a list of devices that we have connected via Bluetooth before. Sometimes, deleting all these devices and starting the connection all over helps in solving Huawei P9 Bluetooth issues.

  • Go to the Settings menu of your device
  • Tap on Bluetooth
  • You will find the previous connections listed under this section
  • Touch and hold each device name till you see a menu that will give you the option to delete the device name
  • Tap on Delete and confirm your selection
  • Do this for all the devices listed here.
  • Once your list is empty, switch off the Bluetooth connection from the top right button on the same screen
  • Wait for 5 seconds and switch on the Bluetooth and wait till your phone finds the device you want to connect with

Complete the connection process and check if your issue has been fixed.

 

Delete Bluetooth Cache

Cache files are small text files which contain data that helps your device open apps quickly for you. These files are solely for the device to perform quickly and smoothly. They do not have any important information. Once deleted, the cache files are created all over again when the app is re-opened the next time. Sometimes, these cache files can get corrupted and may cause the service to malfunction. Follow these steps to delete the cache files for Bluetooth:

  • Switch off your Bluetooth by accessing it from the notifications shade of your device
  • Head into the Settings menu of your device
  • Tap on Apps
  • From the top tabs, swipe right or left to reach the tab that shows All Apps
  • Look for Bluetooth under the apps and tap on it
  • Tap on the option that says Empty Cache
  • Wait for the device to delete the cache files for Bluetooth and switch on your Bluetooth connection

Check if your Huawei P9 Bluetooth problems have been fixed.

 

Use Safe Mode To Identify Misbehaving Apps

Depending on the Android version you use, you may have given certain apps the permission to access Bluetooth either at the time of downloading the app or when you began using it. If the app is corrupt or has a bug, it may affect the Bluetooth connection as well since it has the permission to access Bluetooth on your P9. To check if a third-party app may be causing the problem you must use Safe Mode where all third party apps are disabled. Follow these steps to use your phone in Safe Mode:

  • Press and keep holding the Power button on your device that will bring power menu
  • Once the Power menu comes up, touch and hold the Restart option till you see a new window that will ask if you would like to restart your device in Safe mode
  • Tap OK to confirm this and your device will start restarting

Once your device restarts, it should say Safe Mode will be visible at the bottom of the screen. You will not be able to use any of your third-party apps in this mode. Check if you are able to connect to the Bluetooth device while your phone is in Safe Mode. If it is working then you must identify the app that is causing the problem and uninstall it.

Restart your device normally to go back to normal mode and then uninstall the apps one by one till you are able to connect to Bluetooth.

 

Reset To Factory Settings

If everything else fails, then a factory reset can help solve any software problems that may have caused your Bluetooth to not work as expected. Since resetting a device to factory settings will delete all data on your phone, it is important that you take a backup of all important files. Your third party apps will be removed as well and you will have to install them again. Once your phone is reset to factory settings it will be back to its original state which is when you had taken it out of the box.

  • Go to the Settings menu of your P9
  • Tap on Backup and Reset
  • Tap on Reset to factory Settings

Wait till your device deletes all the data and restarts. Once your device restarts, check if it is able to connect to your Bluetooth device. If your Huawei P9 Bluetooth not working problem has been fixed with the help of a factory reset, then restore your backup files and continue to use your phone as usual.

 

These solutions should help you fix Huawei P9 Bluetooth issues, especially the ones that arise because of malfunctioning apps or software. On the other hand, if your Huawei P9 Bluetooth won’t connect even after all these steps, then there may be a possibility that physical damage is keeping your phone from connecting over Bluetooth properly. It is best to take your phone to a repair shop or your carrier.

See also: How to remove the carrier name from the status bar on Huawei Honor 5X

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  1. Chris-Leander Perkins March 23, 2019
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