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TweetHTC One not charging or turning on is a general problem that the users of HTC One keep on facing sometimes. Suddenly, the phone goes off and does not get charged or turned on though connected to a charger, and the screen remains black. Also, the red color LED light does not get on at the top left. If you face the same problem, don’t worry, because your phone is not dead, and you can quickly fix HTC One not charging or turning on issue.
See also- How to solve unresponsive back and home buttons problem on HTC One M7
How To Fix HTC One Not Charging Or Turning On
Way to fix HTC One not charging or turning on
- First press and hold the power, Volume up and Volume down buttons together for at least 15 seconds. The phone will vibrate and then will restart normally. If your HTC One does not respond, then follow the next step.
- Ensure the power outlet you are using to charge the HTC One is operating properly. To check this, plug in other devices in the same power outlet and see if it is charging.
- Once you confirm that the power outlet is working fine, the next thing is to check the charger. Try charging other devices using the same charger and see the result. Similarly, try using another new HTC One charger and notice if there is any improvement in the charging speed.
- Plug in your phone with a charger that came with the phone. Do not try to charge using the laptop or computer as this is rated very low compared to the wall charger.
- Let it be charged till the red LED right gets on. It will take around 20 minutes. Do not unplug the charger. Now press the power button for few seconds to turn the phone on. If your phone stays unresponsive, then press and hold the power, volume up and volume down buttons altogether for few minutes, say 1-5 minutes. By doing this process the battery is re-calibrated, and it allows to power on the phone. The process is not tough, and you can easily fix HTC One not charging or turning on the issue by going through the above steps.
- If you have tried all the above fixes but still the phone is not charging or is not turning on, it might be a fault of the battery and battery replacement is the solution in that case.
my htc takes 20 to 30 minutes to start or begin charging when plugged in. lets say its 80% and it is plugged in it takes 20 to 30 minute to move to 81% then after it charges normally. is that normal
Thank you for your wonderful help. My HTC One didn’t look as though it was taking a charge and would not switch on. I followed your instructions and BINGO it’s back on and fully working. Again, many thanks.
You’re welcome, it is our pleasure! 🙂
my htc takes 20 to 30 minutes to start or begin charging when plugged in. lets say its 80% and it is plugged in it takes 20 to 30 minute to move to 81% then after it charges normally. is that normal
My htc 0682 have failed
It worked! Thanks!
if you press the power button and the volume buttons together doesnt that factory reset your phone?
No, you have to follow some steps to factory reset your phone. You can check this link. The steps to perform a factory reset is described there.
https://www.technobezz.com/perform-factory-reset-android-smartphone-tablet/
Nice!! Great tips and it worked! Held the power/vol/vol buttons for about one minute and the phone responded.
thank u thank u thank so much im very afraid abut my phon now its working after pressing 1,50 mints thanks dear
Put double sided tape on the negative part that connects to your battery worked for me. I couldn’t keep my phone on or charge it now it works perfectly no more problems
My phone not charging when i switch off phone its start charging and when i ON my phone its not charging.
U rock thank u , i am on vaca n not near any sprint stores n my phone just died n would not charge i thought i lost everything on it cause it seemed unfixable so thank u i did what u said n now my phone is working
Awesome! 🙂 We’re glad we could help you!
I have an HTC J Z321e, phone plays up alot.Sometimes when I pressed power button,phone can switch on for 1/2 an hour or so,sometimes only for 10 seconds or less. What would be the problem?I need help asap
Thank you sooo much! I am getting my braces tomorrow and needed to order the uber! I really needed this. It really helped!!!!
Thank you so much. this is so helpful.
Thank you.
In some HTC phones like mine(htc 820g+), we need to press all three buttons to restart… ie vol up, vol down and power button
I had a similar problem except my phone would only charge if I tilted the charger a certain way. I was sure it was a loose connection in the phone or with my charger. I tried all of the steps above with no luck. I then tried inserting a small piece of aluminum foil to see if the connection was loose, no luck. Then I took a toothpick and scraped a TON of black junk off of the metal connection strip in the phone and it works perfectly now. I don’t have to wiggle the charger to get the light to come on and it is charging way faster than before. Hope this works for someone else.
Thanks for sharing.
Same. thanks.
Thanks! Didn’t work the first time but on the second attempt it popped on, apparently already fully charged.
If nothing worked for you then I think it’s a battery problem. Battery replacement is the solution in that case but before that I would suggest to contact a technician.
My phone still lighting red after all these steps what I have to do.
Went through all the steps above still no response,led light isn’t coming on or charger icon,any other solutions
same as mine.. how? help please.. thanks
Great! Thank you !
It worked! Mine did the exact same thing
It worked for me. Just held the [Volume Up + Volume Down + Power Button] for 20-30 seconds, selected the “Reboot” option, and the phone restarted and turned on. My phone appeared at 87% in battery which was strange, but it worked so that’s all that matters. Thanks A. Bera!
Thank you !
I own a htc one m7 and I followed your steps I’ve charged my phone for hours and there is still no red light and is unresponsive
Can you help me with this problem
One of my friend said, his HTC One M7 took 2 days on charge to response.