Samsung Galaxy S3 is packed with many useful and interesting features but as like other phones, it is not bug-free. Many users of this smartphone are facing the problem with contacts app. Some users have complained about that the Contacts app on their Samsung Galaxy S3 is stuck on updating. They also said that they tried to fix the Contacts app updating problem on Samsung Galaxy S3 by following several steps, but none of them worked. One user said that he switched off his phone and removed the battery, deleted the cache, and wiped the cache partition, but none of the steps solved the issue.
How To Fix The Contacts App Updating Problem on Samsung Galaxy S3
If you are one of the users who are facing contacts app updating problem on Samsung Galaxy S3, then you can follow the below steps to solve the issue.
The Contacts app updating problem may occur because of a third party app. To check this, boot your phone in Safe mode.
- To do that turn off your phone
- Hold the power button to turn on your phone
- While holding the power button, keep pressing the left menu button that is left to the home button.
- You will see ‘Safe Mode’ on the left side on the screen at the lower corner.
Now open the Contacts app to check if the contacts app updating problem on Samsung Galaxy S3 is still there or not after all the third party apps temporarily disabled. If everything works fine, then one of the apps is causing the problem. Once you exit the Safe mode, you can delete third-party apps one by one until the problem is solved (start with the apps you installed recently), or perform a factory data reset (this will delete all your data, apps, and personal settings).
If you see that the problem is still there, then you have to clear data of Contacts app. There is nothing to worry about because this won’t delete your data.
To clear data of Contacts app, go to Home screen on your Galaxy S3. Click on the menu key, and then tap on Settings. Next click on the More > Application Manager, swipe the screen to the left and you will find the All tab. Scroll and tap on Contacts. Then click on the Clear cache button. Next tap on the Clear data button, then Ok.
Perform Factory Reset:
As we already mentioned, factory data reset will erase everything on your device, which is why you need to backup your files. Then, follow the steps below:
- Backup and Rest
- Factory Data Reset
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