How to Fix Camera Failed Error on Samsung (All Variants)

From the professional photographer who would like to capture a beautiful moment at a time when his camera is not with him to the mom who wants to take a photo of her kid, smartphones have played a pivotal role in spreading a love for photography in the entire world. Since cameras have become an intrinsic part of the smartphone, it gets really difficult when they do not work as expected. So let us look at the solutions to fix camera failed in Samsung.

If you are using a Samsung device and have received camera failed message on your phone, you are not the only one as many users faced this issue. You only need to follow some simple troubleshooting steps and the camera failed problem on Samsung device will be fixed.


See also: How To Fix Android GPS Issues 

Solutions for camera failed problem in Samsung (All Variants)


Camera Failed on Galaxy S3

Solution 1: Restart the Camera

Sometimes, the error occurs when the camera has been in use for a long time so you do not really need to troubleshoot anything on your device. Wait for 30 seconds and tap on the camera icon again to start the camera app. At times, all you need is to restart the camera and the problem will be fixed.


Solution 2: Restart your Device

If you were taking pictures and the camera suddenly shuts down with an error message then the best way to solve it is by restarting the device. It is quick and easy to solve the problem by doing this. Restarting the device can fix basic problems easily but there is a chance that you may notice the same problem return. If it happens too frequently, then you must consider following the other solutions to fix the problem permanently.


Solution 3: Clear camera cache and data

The cache and data files of your camera app make the app more efficient. The cache files allow the camera to open quickly while the data files save information regarding a personal selection of the modes and options in the camera app. Remember this that once you clear the data files, you will lose all modified settings on the app and they will go back to the default settings.

  • Go to the Settings menu of your Samsung device
  • Look for Application Manager and tap on it
  • Select the All tab by swiping left
  • Scroll down and tap on Camera
  • You must begin by stopping the app, so tap on Force Stop
  • Now tap on Clear Cache button

Check if the camera app begins to work after clearing the cache. If your problem is fixed then you do not have to clear the data, and all your settings can remain as they are. However, if the problem is not solved then go back to the camera app in Applications Manager and tap on the clear data button. Tap to confirm that you wish to clear the data, and once it is done, reboot your device and check if the camera failed problem on your Samsung device has been resolved.


The Camera and Gallery apps work side by side, so there is a connection between them. Many camera problems occur because of the Gallery app as photos are taken by Camera app but are saved in Gallery app. If the files of the Gallery app get corrupted then you may end up with a camera that begins to act up. So to make sure that the gallery cache and data files are not causing a problem, we must delete these files from the device as well.

  • Go to the Settings menu of your device and head to Applications Manager
  • Now look for Gallery and tap on it
  • Force stop the Gallery app by tapping on the Force Stop button
  • Next, you must tap on Clear cache to delete the cache files
  • Tap on clear data to delete the data files of the gallery too
  • Tap on OK to confirm

Once the files have been deleted, go back to the camera app and check if it starts working without errors.


Solution 5: Turn Off Smart Stay

The smart stay feature is great to use, but many Samsung users have reported that the problem appears when they are using Smart Stay. Smart Stay uses the front camera of the device and there is a chance that it may interfere with the camera app when you try to take photos. If the Smart Stay option is not used as much, or if you would like a working camera app more than the Smart Stay feature, then you must consider disabling Smart Stay.

  • Head to the Settings menu of your device
  • Look for Display and tap on it
  • Tap on Smart Stay
  • Touch the toggle button to switch it Off

Once Smart Stay is Off, restart your device and try using the camera to check if the problem is fixed.


Solution 6: Restart in Safe Mode

Sometimes, an app in the device that makes use of the camera could be the culprit. In a situation like this, it is difficult to point out whether the problem may lie with a third party app that you have installed or the software of the camera itself. When you restart your device in Safe Mode, all the third party apps will be disabled. This will help you identify if the problem lies in one of the third-party apps installed on your device.

  • Press and hold the power key of your Samsung device till you see the Power menu on your phone’s careen
  • On this power menu, press and hold the Power Off option till you get a pop-up window on the screen which will ask if you would like to restart your device in Safe mode.
  • Press OK and the device will restart and you will notice the words Safe Mode on the screen.
Restart in Safe Mode

Check if the camera works in Safe Mode. Let your phone stay in this mode for a couple of hours and try to use the camera as often as possible to check if the problem reoccurs. If the issue has been fixed then the culprit is one of the third party apps.

Restart the phone to go back to normal mode. Then disable the apps that you recently installed and check if your camera’s problem is fixed. If you are unable to identify the app that may be causing the problem, then you can consider resetting the device to factory settings. However, you will end up losing all data in doing so.


Solution 7: Wipe cache partition

In case the camera failed problem on Samsung device is not solved with the steps mentioned above then try deleting the cache partition of the device. Sometimes, the system cache files may be the culprit. These files can easily be created again by your device when the apps are opened again, and you do not lose any data by wiping the cache.

  • Turn off your phone, then press and hold the Power, Volume Up and Home buttons until your phone vibrates.
  • You will be in the Recover menu of your device.
  • Highlight the ‘wipe cache partition’ option by using the Volume Down key and press the Power key to select the option.

Once the cache partition is wiped, you will be back on the Recovery menu. Use the volume down key to highlight Restart and then select it by pressing the Power key. Once your phone restarts, check if the camera works as expected.


Solution 8: Factory Reset

If the camera failed problem on Samsung is still not solved, then the next thing you should do is a factory reset. But before that create a backup of your important data as all will be gone after this step is completed.

To factory reset tap on the Menu button from Home screen > select Settings > tap Accounts tab and choose Backup and Reset > tap on Factory Data Reset > click Reset Device > touch Delete All button.

The process of factory reset may take a few minutes, and then all the data on your phone will be deleted. Your Samsung device will restart and then you can check if the camera failed problem has been fixed.


If all these above steps do not solve the issue, then the problem may lie in the camera sensor of your phone. Therefore, the best option is to take your phone to a technician or the retail store in which you’ve purchased your device so that they can check for physical damage or problem in the sensors which may be causing the problem.

If your device is under warranty, you may be able to get a replacement for your device if the problem lies in the sensors. This will be confirmed by the professional at the store or by your carrier.

These solutions are effective on all Samsung variants, including Samsung Galaxy S3, Samsung Galaxy S4, Samsung Galaxy S5, Samsung Galaxy S6, Samsung Galaxy S6 Edge, Samsung Galaxy S7, Samsung Galaxy S7 Edge and Samsung Galaxy Note Series.



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