There are several common issues for smartphones and connectivity issues are in that category. Some BlackBerry Priv users reported a problem with Wi-Fi. Some users noticed the connection drops frequently, and others reported that Wi-Fi is not working at all. If you have the same problem there are several things you can try and we are going to show you the possible solutions in the guide below: how to fix BlackBerry Priv Wi-Fi issues.
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How to fix BlackBerry Priv Wi-Fi issues
Solution No.1: Toggle Wi-Fi
Let’s start with the simplest option. Turn off Wi-Fi, wait for a couple of seconds and then turn it back on.
Solution No.2: Toggle Airplane mode
In the smartphone world, there is a simple trick when users have connectivity issues, and that trick is to turn on the Airplane mode, wait a bit, and turn it back on.
Solution No.2: Restart your BlackBerry Priv and your router
Often, this is all you need to do to put things in motion again. Simply restart your BlackBerry Priv, turn off your router and turn it back on after a couple of seconds. Once you do this, try to connection to a Wi-Fi network. Hopefully, everything will work just fine.
Solution No.4: Use Wifi Analyzer
There is an app you can get in the Play Store called Wifi Analyzer. Download it and install it. The app will show you the Wi-Fi channels around you and it will help you find the one that’s not crowded. It is easy to use and it is a free app, so make sure to try it out.
Solution No.5: Forget your Wi-Fi network then add it again
When Wi-Fi is not working properly, the thing you can try is to forget your network and then add it. To do that, go to Settings, tap Wi-Fi, and find your connection. Tap and hold it and then click Forget. Once you do this, add the network again.
Solution No.6: Keep Wi-Fi on during sleep should be set to Always
You need to make sure that the option “Keep Wi-Fi on during sleep” is set to Always. To do that, navigate to Settings, tap More and then tap Advanced.
Solution No.7: Make sure the apps on your Priv are up to date
To do this, open the Play Store app, tap on three horizontal lines to open the menu and then tap on “My apps & games”. Click Update All.
Solution No.8: Software update
You also need to make sure that the software is up to date. Every new version brings some improvements and fixes the bugs users are experiencing. You can check for the update manually:
- Go to Settings
- Tap About
- Tap System Updates
- Check for updates
- If there is an update, follow the on-screen steps.
Solution No.9: Firmware update
You should also check that your firmware software is up to date. In order to do that, you need to find the router model first and then go to the manufacturer’s website. Look up for the software update.
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